Water
Power and Water supplies drinking water and provide wastewater treatment services across the Northern Territory.
Billing
Water meters
Online forms
Where our water come from
Power and Water provides water supply services to 18 major and minor urban centres and 72 remote communities across the Northern Territory.
Darwin, Katherine and Pine Creek access surface water sources, such as a Dam or river. The rest of the Territory uses mainly groundwater supply, such as bores. Our largest surface water reservoir is Darwin River Dam, supplying over 85 percent of the region’s needs.
How our drinking water is treated
You can find out how we treat your drinking water to meet Australian Drinking Water guidelines.
If your tap water looks or tastes different - is it a problem?
One of the most common drinking water quality questions we get is why your water may appear orange or brown coming out of the tap. Water discoloration is usually an aesthetic issue rather than a health issue. In all but the most severe cases, the particles you see are harmless, and the risk of illness from consumption is low.
What can cause problems with our water supply
If you are experiencing no water flow or low pressure, first check the tap located on your water meter to ensure it is fully open. Check to see if there is a leak and check if it is between the meter and your house or the meter and the road.
If the problem is related to taps, the hot water service, or other water pipes within your property, you may need to call a Northern Territory licensed plumber for advice.
If you're having problems with your toilet or sewerage service
Check for planned works that may require the temporary interruption of sewerage services in your area.
Your overflow relief gully (ORG) may be blocked. If the ORG is obstructed, it won't work properly. Make sure the ORG is clear of roof drain pipes, pool backwash pipe connections, and landscaping obstructions.
Leak detection
Undetected leaks waste water and money. Find out how to spot, stop, and report leaks in public spaces and on your property.
Help save water in the Territory. Every drop counts!
