Pricing and tariffs effective from 1 July 2024

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Water and sewerage tariffs and charges Power tariffs and charges Pricing and tariffs FAQs

Water, sewerage and electricity prices are regulated by the NT Government through a pricing order issued by the Minister in accordance the Water Supply and Sewerage Services Act 2000 and by the Treasurer under the Electricity Reform Act 2000 .

Water tariffs

GST does not apply to water tariffs and charges.

Power and Water’s water tariffs are a total of:

^ No fixed daily charge applies to standpipes and portable meters.

A charge for each kilolitre (1000 litres) used

Rate Amount per kilolitre Previous tariffs

1 July 2023 to 30 June 2024

Domestic $2.1987 $2.1162
Commercial $2.1987 $2.1162
Government $2.3323 $2.2448
Standpipes^ $3.2507 $3.1287
Portable^ $2.7988 $2.6937

Plus a fixed daily charge

Charges are based on the size of the portable meter or permanent connection. No fixed daily charge applies to standpipes and portable meters.

Plus a fixed daily charge based on
the size of the meter or connection

ConnectionAmount Previous fixed daily charge amount

1 July 2023 to 30 June 2024

Up to 25 mm $0.9182 $0.8837
26 to 40 mm $2.3507 $2.2625
41 to 50 mm $3.6652 $3.5276
51 to 100 mm $14.8078 $14.2520
101 to 150 mm $33.0526 $31.8119
151 to 200 mm $58.7753 $56.5691
Above 200 mm Area of connected cross section
(in square m) ÷ $490.87 x 0.9182 cents
proportional to meter size = area of connected cross-section
(in square meters) ÷ $490.87 × 0.8837 cents.

Sewerage tariffs

Sewerage tariffs – Domestic

A fixed annual charge of $926.11 applies to residential properties and vacant blocks able to be connected to the sewerage service. It applies whether the service is connected or not and regardless of the number of sanitary fittings in each residence.

Previous sewerage tariffs domestic, 1 July 2023 to 30 June 2024, $891.35

Sewerage tariffs – Non-domestic

For properties with none, one or two sanitary fittings, a fixed annual charge of $926.11 applies.

Previous sewerage tariffs non-domestic, 1 July 2023 to 30 June 2024, $891.35

Sanitary fittings Additional amount (each) Previous year amount

1 July 2023 to 30 June 2024

3 to 24 $926.11 plus $630.49 for each fitting more than 2 $891.35 plus $606.82 for each fitting more than 2
25 to 49 $14,796.80 plus $591.41 $14, 241.23 plus $569.21
50 to 99 $29,582.03 plus $549.09 $28,471.64 plus $528.48
100 to 149 $57,036.57 plus $510.19 $54,895.64 plus $491.04
More than 149 $82,546.10 plus $494.05 $79, 447.64 plus $475.51

Water and sewerage service charges

There are extra charges for some water and sewerage services. All charges are business hour charges.
These services are not available after hours.

These include:

Extra charge Amount
Establishment of new water account $111.00
Includes establishment fee
Transfer of existing water account$56.00
Special meter readings requested by the customer$50.00
Removal of water restrictorfrom $95.00
Reprint statement (per statement) $8.50

Power tariffs

Power and Water is responsible for electricity distribution across the Northern Territory.  Your power retailer charges you for electricity services. We only retail power in some specific remote areas, including Nhulunbuy, Alyangula, and Jabiru.

In this section

Domestic tariffs Commercial tariffs Public Benevolent Institution Power service charges

GST is inclusive for all power tariffs and charges

Domestic

Meter type Fixed daily charge Charge per
kilowatt hour
Previous fixed daily charge

1 July 2023 to 30 June 2024

Previous charge per
kilowatt hour

1 July 2023 to 30 June 2024

Standard meter 57.58 cents 29.2081 cents 55.42 cents 28.1117 cents
Prepayment meter Included in the per
kilowatt hour charge
32.1120 cents Included in the per
kilowatt hour charge
30.9066 cents

Commercial

Meter type Fixed daily charge Charge per
kilowatt hour
Previous fixed daily charge

1 July 2023 to 30 June 2024

Previous charge per
kilowatt hour

1 July 2023 to 30 June 2024

Standard meter 89.92 cents 33.9917 cents 86.54 cents 32.7158 cents
Time of use meter (no minimum) 89.92 cents 43.4913 cents 
from 6am to 6pm, and
24.4729 cents 
from 6pm to 6am
86.54 cents 41.8588 cents 
from 6am to 6pm, and
23.5543 cents 
from 6pm to 6am

Public Benevolent Institution (PBI)

The PBI tariff offers PBI -registered charities in the Northern Territory a lower electricity rate than the flat rate commercial tariff. Spending less on electricity means these organisations can invest more of their funds where these are really needed - to assist people in distress.

Amount (GST inclusive)

Rate Fixed daily charge Charge per
kilowatt hour
Previous fixed daily charge

1 July 2023 to 30 June 2024

Previous charge per
kilowatt hour

1 July 2023 to 30 June 2024

Electricity rate 70.26 cents 30.0894 cents 67.62 cents 28.9600 cents

Power service charges

The customer connection services fees are regulated by the Australian Energy Regulator (AER) . These services include new connections, changing an existing connection, and the ongoing connection and supply of electricity to your premises.

As directed by the AER, we offer Standard Control Services and Alternative Control Services for the provision of services to our customers.

For more information on our charges for customer connection services, please view our network regulation and pricing.

Business hour (BH) connections are from Monday to Friday, 8am to 4pm.

There are extra charges for some electricity services.

These include:

Extra charge Business hours charge After hours charge
Establishment fee:
New connection, re-establishment after disconnection; or
transfer of an existing account
$70.57  
Reconnection after failure to pay $102.69* $805.50*
Special meter readings requested by the customer:
No appointment
$67.87*  
Special meter readings requested by the customer:
Appointment
$148.04*  
Basic load $Nil N/A
Basic solar PV and/or battery application admin fee (Class 1 and 2 PV Service) $196.47 N/A
Exchange or replace meter - single-phase $412.14 $754.22
Exchange or replace meter - three-phase $477.94 $874.63
Meter program change $346.34 N/A
Temporary disconnection and reconnection - physical dismantling $2278.88 $4170.35
Temporary disconnection and reconnection - no dismantling $726.04 $1328.65
Complex disconnection $833.25 $1524.85
Installation of minor apparatus (including data loggers) $862.90 $1604.99
Provision of three phase service (upgraded from single phase) $2884.23 $5278.14
Standard temporary builder's connection $1228.04 $1228.04
General meter inspection $293.70 N/A
Reprint statement (per statement) $8.50  

* Includes retail establishment or administration fee.

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Pricing and tariffs FAQs

Why the tariff prices change

Every year, the Utilities Commission of the Northern Territory reviews the costs of water, sewerage, and electricity and sets the prices.  This means that the prices you pay for these services can change from one year to the next.

Water and sewerage retail pricing
The pricing order sets the retail prices that customers may be charged for water supply and sewerage services.

Electricity retail pricing
The pricing order sets the retail prices that customers may be charged for electricity and related services.

Application of domestic power tariff rates

The domestic tariff is applicable for premises intended to be used for residential purposes, excluding serviced apartments, but including:

  • electricity used on vacant land zoned forresidential purposes
  • living premises of retirement villages(must be separately metered).

A split rate explained

A split rate is a way to calculate your charges when your bill covers more than one period, like when it crosses the end of the financial year.

How the split rate works

We divide your usage into the previous (last year) and new financial years (this year). We calculate part prices using the current rate.

Power retailers

Power and Water is responsible for electricity distribution across the Northern Territory. Your power retailer charges you for electricity services.

We only retail power in some specific remote areas, including Nhulunbuy, Alyangula, and Jabiru. Another retailer issues your power bill if you live in Darwin, Katherine, Tennant Creek or Alice Springs.

Learn your remote customer status Find your power retailer

Seniors and concessions

Your water and power costs may be assisted by the Northern Territory Concession Scheme and the Northern Territory Seniors Recognition Scheme.

Learn about concession on water and power bills

Application of commercial power tariff rates

The commercial tariff is applicable for premises intendedto be used for non-residential purposes, including:

  • electricity used on vacant land zoned forcommercial purposes
  • temporary supply (ie for building purposes)
  • motels, hotels, serviced apartments and anyform of temporary accommodation
  • shops, offices, warehouses and industrial/manufacturing plants
  • mining enterprises
  • farms.

2024-25 Networks Tariffs

In accordance with the Australian Energy Regulator (AER) 2024-29 Distribution Determination, Power and Water submitted its 2024-25 Network Pricing Proposal PDF, 1623.42 KB to the AER for approval.

On 21 May 2024, the AER approved our proposed 2024-25 network tariffs and charges. These new rates apply from 1 July 2024 to 30 June 2025.

Why your bill changes from one financial year to the next

You may notice that your invoice looks different when it goes across the financial year. This is because we use split rates to make sure we charge you correctly when there are changes in the tariff prices during this time.

Estimate your usage

You can use this calculator to find the costs for your power or water use over a given period of time, such as a weekend, a month, or a quarter.

Estimate your usage

What you will see on your bill

When your bill crosses over the end of the financial year, you will see two separate lines for your charges.

One line will show the charges for the previous financial year, and the other line will show the charges for the new financial year.

This helps you see how the rates have been applied and understand your bill better.

See an example of what your bill might look like

How to read our bill

Your guide to reading the the Power and Water bill.

Learn how to read our bill