Need to pay our bill

Our payment options make it easy. Just choose the one that's best for you.

If you're here to make an online payment or to change the way you pay, make sure you have a copy of our printed bill or e-bill handy.

You will need your:

  • 17 digit customer reference number listed on the bottom right hand side of our bill
  • customer ID listed on the upper right hand of our bill

You can view our Power and Water bills anytime and anywhere you have email access from your mobile or tablet. It's that easy when you're registered with e-billing.

Login to e-billing Find out more about e-billing

Ways to pay our bill


Add Power and Water Corporation to your online banking BPAY payee list.

You can make one off payments or set up regular payments.

Use Power and Water's biller code 7526 and your 17 digit customer reference number.

Go to the BPAY website to find out more

Direct debit

Set up a direct debit agreement that suits you.

From your bank account you can choose to pay:

  • a regular fixed amount  weekly, fortnightly or monthly.
  • the total bill amount on the due date of your bill.

Set up a direct debit agreement

Pay online

You can make payments at a time that suits you, 24 hours a day, seven days a week.

Pay our bill on our secure payment page with a Visa or Mastercard.

The maximum credit limit for online payment is $5000.

Pay your bill online

Other ways to pay

Power and Water app

Pay your bill securely on our app with a Visa or Mastercard. The maximum credit limit for online payment is $5000.

Download the free Power and Water app from the Apple or Google Play stores.

Apple App Store Google Play

Over the phone

Pay our bill securely online with a Visa or Mastercard by calling our phone payments line on 1800 644 849, available 24 hours a day.

The maximum credit limit for online payment is $5000.

Pay your bill over the phone

In person at any post office

Take a copy of our bill with you to any Australia Post outlet.

They accept a variety of payment methods including BasicsCard, credit cards, cash and cheque.

Find a Post Office  


Automatically transfer funds from your Centrelink allowance to pay our bill.

Nominate a deduction amount per fortnight and contact Centrelink to pay this amount directly to us. Find out more about this payment option.

Visit the Centrepay website  

Payroll deduction

Northern Territory Government employees can arrange fortnightly payroll deductions.

To do this log into myHR > My money > Pay deductions and follow the prompts.

You will need to enter your consumer number (bottom right side on your bill) and the amount you'd like to deduct.