Apply for prepayment meter

Apply to convert from a credit meter to a prepayment meter

For customers located in areas where Power and Water are the electricity retailer, who wish to apply to convert their credit meter to prepayment meter.

Prepayment metering is not available to properties that require a continuous supply of power such as life support customers. Prepayment metering is only available to domestic single phase properties however is not suitable for all single phase domestic services.

Written authorisation required from owner if renting. Your application will not be processed until approval is received.

This form is for:

Converting a credit meter to a prepayment meter

Customers who have approval from the landlord or owner of the property

Remote customers, or customers who have Power and Water as their power retailer

Single phase domestic properties

Do not use this form for new connections

Do not use this form if you are a commercial or large consumer customers

Before you begin:

Which community are you located in? * If your location is not displayed here then this is not the correct form for you. Most customers will use a retailer, e.g Jacana energy to establish new connections please contact them directly.

If you are in rented accommodation, do you have written approval from the owner? * The owner must agree to the following facts.

Upload written consent (rentals only) *

Property details

Lot Number

Property Address * This should be the address of your new (dis)connection. Please include street address, suburb and postcode

Is your postal address the same as your property address? *

Postal address *

Are there any problems with access to the electricity meter? e.g locked gate or dogs etc. Important: If full access is not provided we may not be able to complete your connection within two business days. If Power and Water is required to complete more than one trip, additional fees may apply.

Customer contact details

Customer ID (if known) Your Customer ID can be found at the top right hand corner of your bill, include all digits excluding the dash

First name *

Last name *

Phone number *

Email address *

Date of birth

Day * Month * Year *

Please provide one form of ID * This is needed to verify you as an NT resident

Identification number * For example, if you selected drivers license above you would insert your drivers license number here

Issuer of identification * For example, if identification provided is a Northern territory drivers licence then the issuer of the licence with be Northern Territory Government

Please confirm the following:

I/We accept the following: *

I/We agree to provide written authorisation from our landlord/owner, for the meter to be converted to a prepayment meter (if applicable). I/We understand that fees and charges apply for exchange from standard credit meter to a prepayment meter for domestic residential properties. Prepayment metering is not available to properties that require a continuous supply of power such as life support customers. I/We understand that prepayment metering is only available to domestic single phase properties however is not suitable for all single phase domestic services.
I/we understand Power and Water Corporation may store personal information in paper and electronic formats. Power and Water takes all reasonable steps to ensure the security of all customer data. Personal information is maintained in a secure environment accessed only by authorised personnel. However, any data sent over the internet or store on internet servers cannot be guaranteed to be fully secure. These activities are undertaken at your risk.

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Apply for prepayment meter

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