Our top priority is making sure the community and our employees are safe while responding to faults and outages affecting our power, water and sewerage services.
View the schedule for upcoming planned works.
Roof replacement works are underway on the 9ML water tank in the Morris Road compound. Work hours are 6.30am to 5pm weekdays and 6.30am to 3pm Saturdays. No supply interruptions are anticipated as a result of these works. For more information see our Katherine 9ML water tank roof replacement project page.
Roof replacement works are underway on the 9ML water tank in the Morris Road compound. Work hours are 6.30am to 5pm weekdays and 6.30am to 3pm Saturdays. No supply interruptions are anticipated as a result of these works. For more information see our Katherine 9ML water tank roof replacement project page.
Power and Water compound on Morris Rd
- SCARETT RD
- CASUARINA DR
- CARAMBOLA RD
- EDELSTEN RD
- COBHAM CT
- CHANNEL ISLAND RD - 1235
Outages and interruptions
Our crews are prepared to respond and restore services as safely and quickly as possible.
Planned works
We undertake regular maintenance and upgrades to reduce the number of unplanned outages and issues in future.
Report a fault
Please run through our quick fault checklist to see if you need to report a fault to us.
In light of the current COVID-19 situation, to keep our customers, crews and contractors safe we’re following strict hygiene and physical distancing practices. When we’re working at your property or nearby you can help by:
- following physical distancing guidelines if you need to interact with us.
- contacting us before we enter your property to let us know if you or someone in your household is self-isolating and not approaching us when we’re there.
Some work needs the power or water to be turned off to protect our crews.
We know there’s never a good time to be without power or water, so we’re doing all we can to keep any disruption to a minimum.