Outages and faults

Our top priority is making sure the community and our employees are safe while responding to faults and outages affecting our power, water and sewerage services.

In light of the current COVID-19 situation, to keep our customers, crews and contractors safe we’re following strict hygiene and physical distancing practices. When we’re working at your property or nearby you can help by:

  • following physical distancing guidelines if you need to interact with us.
  • contacting us before we enter your property to let us know if you or someone in your household is in quarantine or is self-isolating and not approaching us when we’re there.

Some work needs the power or water to be turned off to protect our crews.
We know there’s never a good time to be without power or water, so we’re doing all we can to keep any disruption to a minimum.

Current outages and interruptions

While we can’t prevent storms, animals or other factors affecting our systems and networks, our crews are prepared to respond and restore services as safely and quickly as possible.

Planned works interruptions

We undertake regular maintenance and upgrades to strengthen our networks and services, reducing the number of unplanned outages and issues in future.

Report a fault

Our crews can’t be in all places at all times, so we appreciate it when our customers take the time to report faults and outages. Please run through our quick fault checklist to see if you need to report a fault to us.

Current outages and interruptions

- planned   works
- unplanned   outages
Works or Outages
Location
Outage Details
Outage Type
Details
Order No.
Start/End
Start
Estimated End
Alice Springs and Central Desert Desert SpringsMount Johns
Power Update: 9.31am - Power restored.
Power interruption affecting areas of Desert Springs, and Mount Johns.
Power
Update: 9.31am - Power restored.
Power interruption affecting areas of Desert Springs, and Mount Johns.
Resolved
Mon 26 Oct 08:42am
Resolved
Planned Work
Palmerston Moulden
Water

Water supply may be interrupted for maintenance works.

Water

Water supply may be interrupted for maintenance works.

Mon 26 Oct 09:00am
Mon 26 Oct 12:00pm
Mon 26 Oct 09:00am
Mon 26 Oct 12:00pm

CRINUM CT

Planned Work
Darwin - city and suburbs Anula
Water

Water supply may be interrupted for maintenance works.

#2754296
Water

Water supply may be interrupted for maintenance works.

#2754296
Mon 26 Oct 09:00am
Mon 26 Oct 01:00pm
Mon 26 Oct 09:00am
Mon 26 Oct 01:00pm

ENTERPRISE ST

Planned Work
Darwin - city and suburbs Alawa
Water

Water supply may be interrupted for maintenance works.

#2754036
Water

Water supply may be interrupted for maintenance works.

#2754036
Mon 26 Oct 09:00am
Mon 26 Oct 01:00pm
Mon 26 Oct 09:00am
Mon 26 Oct 01:00pm

HENRY ELLIS ST

Planned Work
Darwin - city and suburbs Parap
Water

Water supply may be interrupted for maintenance works.

Water

Water supply may be interrupted for maintenance works.

Mon 26 Oct 01:00pm
Mon 26 Oct 04:00pm
Mon 26 Oct 01:00pm
Mon 26 Oct 04:00pm

GOYDER RD

Thumbs up ico

There are currently no outages in your area!

View future planned works

Need to report an outage? Before reporting an outage to us, make sure that you've checked our current outage listings and run through the pre-report checklist.

Planned works

Power and Water’s planned works program helps minimise unplanned outages. Our maintenance work is essential to provide safe and reliable services.

During planned works, you may experience disrupted services or reduced access to roads and buildings. We endeavor to minimise inconvenience and provide advance notice of works.

- planned works
Works or Outages
Location
Outage Details
Outage Type
Details
Order No.
Start/End
Start
Estimated End
Planned Work
Katherine, Roper Gulf and Vic Daly Katherine East
Power

Power supply may be interrupted for maintenance works.

#2716035
Power

Power supply may be interrupted for maintenance works.

#2716035
Tue 27 Oct 08:30am
Tue 27 Oct 12:30pm
Tue 27 Oct 08:30am
Tue 27 Oct 12:30pm

CALLISTEMON DR - 57 74 62 51 59 70 55 71 53 61 56 66 67 60 72
GIBSON CT - 13 16 3 5 9 2 15 14 11 6 7 10 1 4 12 8
GLENCOE CT - 29 15 25 4 17 27 5 16 10 22 18 14 12 21 8 9 28 23 7 24 11 13 26 20 19 6
WALLACE CT - 10 6 19 3 16 21 5 23 20 8 15 13 2 18 7 11 12 4 26 25 24 22 9 14 1 17

Planned Work
Darwin - city and suburbs Larrakeyah
Power Power supply may be interrupted for maintenance works. #271689
Power
Power supply may be interrupted for maintenance works.
#271689
Tue 27 Oct 09:00am
Tue 27 Oct 01:00pm
Tue 27 Oct 09:00am
Tue 27 Oct 01:00pm
  • WARREGO CT - 3 7
Planned Work
Darwin - rural Bees Creek
Power Power supply may be interrupted for maintenance works. #2734871
Power
Power supply may be interrupted for maintenance works.
#2734871
Tue 27 Oct 09:00am
Tue 27 Oct 01:30pm
Tue 27 Oct 09:00am
Tue 27 Oct 01:30pm
  • BEES CREEK RD - 390
  • GUNN RD - 15 20
  • LOVELOCK RD - 70 5 85 40 30 10 75 15 60 50 55 20 80
  • LOWTHER RD - 155 155 155
  • NOTTAGE RD - 60 70 20 30 25 75 10 40
Planned Work
Palmerston Marlow Lagoon
Power

Power supply may be interrupted for maintenance works.

#2716298
Power

Power supply may be interrupted for maintenance works.

#2716298
Wed 28 Oct 08:30am
Wed 28 Oct 02:30pm
Wed 28 Oct 08:30am
Wed 28 Oct 02:30pm

FLOCKHART DR - 53
GREENHIDE RD - 6 10 4 14 2 12 1 9 18 3 13 21 11 15 8 17 19 16 5 7
HOBBLE PL - 3 5 6 4
SURCINGLE DR - 29 42

Planned Work
Darwin - city and suburbs Leanyer
Power

Power supply may be interrupted for maintenance works.

#2712694
Power

Power supply may be interrupted for maintenance works.

#2712694
Wed 28 Oct 09:00am
Wed 28 Oct 03:00pm
Wed 28 Oct 09:00am
Wed 28 Oct 03:00pm

BONAPARTE ST - 19 25
FIELD CT - 5 4 7 2 3 6 1

Planned Work
Alice Springs and Central Desert Connellan
Power

Power supply may be interrupted for maintenance works.

#2735382
Power

Power supply may be interrupted for maintenance works.

#2735382
Wed 28 Oct 09:00am
Wed 28 Oct 01:05pm
Wed 28 Oct 09:00am
Wed 28 Oct 01:05pm

PETRICK RD - 47 16 25 64 80 5 6 90 88 37 15 68 26 36 46 86 56 57 67 79

Planned Work
Darwin - rural Adelaide RiverMargaret RiverRobin Falls
Power Power supply may be interrupted for maintenance works. #2745725
Power
Power supply may be interrupted for maintenance works.
#2745725
Thu 29 Oct 09:00am
Thu 29 Oct 02:00pm
Thu 29 Oct 09:00am
Thu 29 Oct 02:00pm
  • ADELAIDE RIVER
    DORAT RD - 12 6 8 61 9
    HAYNES RD - 155 300 135 660 175 315 460 35 95 570 790 840 145 100 690 410 520 525 630 165 720
    MEMORIAL TCE - 60 113 120 105
    STRICKLAND RD - 645 695 825 675 795 970 555 1060 1010 735 965 550 890
    STUART HWY - 64 75 76 68
  • MARGARET RIVER
    STUART HWY - 451
  • ROBIN FALLS
    DORAT RD - 205 135 1390
Planned Work
Alice Springs and Central Desert Ross
Power

Power supply may be interrupted for maintenance works.

#2745728
Power

Power supply may be interrupted for maintenance works.

#2745728
Thu 29 Oct 09:30am
Thu 29 Oct 02:00pm
Thu 29 Oct 09:30am
Thu 29 Oct 02:00pm

BALDISSERA DR - 33 49 59 29 67 53 47 41

Planned Work
Kakadu and Arnhem Jabiru
Power Power supply may be interrupted for maintenance works. #2688475
Power
Power supply may be interrupted for maintenance works.
#2688475
Tue 03 Nov 07:30am
Tue 03 Nov 11:30am
Tue 03 Nov 07:30am
Tue 03 Nov 11:30am
  • LAKESIDE DR - 27
Planned Work
Darwin - city and suburbs Larrakeyah
Power

Power supply may be interrupted for maintenance works.

#2720173
Power

Power supply may be interrupted for maintenance works.

#2720173
Tue 03 Nov 09:00am
Tue 03 Nov 01:00pm
Tue 03 Nov 09:00am
Tue 03 Nov 01:00pm

MERKUR ST - 4 6

Planned Work
Palmerston Rosebery
Power

Power supply may be interrupted for maintenance works.

#2716188
Power

Power supply may be interrupted for maintenance works.

#2716188
Wed 04 Nov 08:30am
Wed 04 Nov 12:30pm
Wed 04 Nov 08:30am
Wed 04 Nov 12:30pm

AMANS PL - 4 7 11 13 3 9 17 5 15
ANTONINO DR - 1
DEANE CRES - 12 14 6 8 10
HAYDON ST - 33 38 40 34 36 32
LA PIRA CCT - 33
WOOD CRES - 53 59 55 57 63 61 52

Planned Work
Darwin - rural Acacia Hills
Power Power supply may be interrupted for maintenance works. #2672813
Power
Power supply may be interrupted for maintenance works.
#2672813
Wed 04 Nov 09:00am
Wed 04 Nov 02:00pm
Wed 04 Nov 09:00am
Wed 04 Nov 02:00pm
  • AFFLECK RD - 116 89 159 102 70 115 86 63 23 139 150 56
  • STUART HWY - 2815
  • TOWNEND RD - 104 140 88 42
Planned Work
Darwin - rural Acacia Hills
Power Power supply may be interrupted for maintenance works. #2672813
Power
Power supply may be interrupted for maintenance works.
#2672813
Tue 10 Nov 09:00am
Tue 10 Nov 02:00pm
Tue 10 Nov 09:00am
Tue 10 Nov 02:00pm
  • AFFLECK RD - 116 89 159 102 70 115 86 63 23 139 150 56
  • STUART HWY - 2815
  • TOWNEND RD - 104 140 88 42
Planned Work
Katherine, Roper Gulf and Vic Daly Katherine
Power

Power supply may be interrupted for maintenance works.

#2688491
Power

Power supply may be interrupted for maintenance works.

#2688491
Wed 11 Nov 08:30am
Wed 11 Nov 12:30pm
Wed 11 Nov 08:30am
Wed 11 Nov 12:30pm

CLOUGH CT - 3 5 7 8 4 9 2 6
GILES ST - 30 21 25 41 29
O'SHEA TCE - 36 51 53 42 44 55 49 38 40 57 
SMYTH CT - 13 9 7 12 5 11 8 10 2 4 6

Planned Work
Darwin - rural Darwin River
Power

Power supply may be interrupted for maintenance works.

#2726542
Power

Power supply may be interrupted for maintenance works.

#2726542
Wed 11 Nov 09:00am
Wed 11 Nov 01:00pm
Wed 11 Nov 09:00am
Wed 11 Nov 01:00pm

LEONINO RD - 1670 1708 1735 1727 1664 1710 1680 1729 1685 1749 1725 1620 1765 1650 1668 1605 1720 1700 1672

Planned Work
Darwin - rural Acacia Hills
Power
Power supply may be interrupted for maintenance works.
#2672813
Power

Power supply may be interrupted for maintenance works.
#2672813
Thu 12 Nov 09:00am
Thu 12 Nov 02:00pm
Thu 12 Nov 09:00am
Thu 12 Nov 02:00pm
  • AFFLECK RD - 116 89 159 102 70 115 86 63 23 139 150 56
  • STUART HWY - 2815
  • TOWNEND RD - 104 140 88 42
Planned Work
Darwin - rural Eva Valley
Power Power supply may be interrupted for maintenance works. #2750446
Power
Power supply may be interrupted for maintenance works.
#2750446
Thu 19 Nov 09:00am
Thu 19 Nov 02:00pm
Thu 19 Nov 09:00am
Thu 19 Nov 02:00pm
  • MILES RD - 430 425 515 410 550 475 535 565 450 505
    415 455 545 510 530
Planned Work
Darwin - rural Berry Springs
Power

Power supply may be interrupted for maintenance works.

#2511629
Power

Power supply may be interrupted for maintenance works.

#2511629
Tue 24 Nov 09:00am
Tue 24 Nov 01:00pm
Tue 24 Nov 09:00am
Tue 24 Nov 01:00pm

COX PENINSULA RD - 1250 1215 1245 1220

Planned Work
Darwin - rural Bees Creek
Power

Power supply may be interrupted for maintenance works.

#2678617
Power

Power supply may be interrupted for maintenance works.

#2678617
Thu 26 Nov 09:00am
Thu 26 Nov 02:00pm
Thu 26 Nov 09:00am
Thu 26 Nov 02:00pm

BEES CREEK RD - 609 665 595 795 605
GULNARE RD - 73 73 73 73
JENKINS RD - 34

Planned Work
Palmerston Pinelands
Power Power supply may be interrupted for maintenance works.
Power
Power supply may be interrupted for maintenance works.
Mon 07 Dec 09:00am
Sat 07 Nov 02:00pm
Mon 07 Dec 09:00am
Sat 07 Nov 02:00pm
  • STUART HWY - 840
Thumbs up ico

There are currently no works in your area!

View future planned works

Reporting a fault or outage

Most power outages occur when something (for example, a tree or vehicle) connects with a powerline, triggering a protection system that disconnects the power. National standards require us to wait 15 minutes before attempting to re-energise the lines.

If you see a life-threatening or dangerous situation such as a powerline on the ground, call 000 or the Power and Water emergency line on 1800 245 090 immediately.

Before you report a fault or outage, follow our quick checklist:

Step 01

Does the problem appear to be limited to your property or one location, or is it more widespread?

If it's safe, check your street and your neighbours’ homes. If their electricity is out, we’re probably aware of the problem and on our way to fix it.

If it's at your place only, is there a chance you've missed a payment and been disconnected or limited? Find out more about your water bill, or see a list of electricity retailers to check this.

If it’s at your place only, and you’re sure you haven’t missed a payment, please contact Power and Water on 1800 245 090 and we will investigate the fault or outage.

If streetlights do not appear on the map, please contact your local council to report the fault.

Step 02

PowerWater
Are some of your electrical appliances working and others aren't?
This could indicate you have part power. This can occur when you have low power, fluctuating power or if you have three phase power, one of your three phases has stopped working.
If your water supply is interrupted or has problems, is it out, reduced or otherwise affected? Check  water problems here.
Step 03

Check our planned works page to see if the disruption relates to maintenance in your area.

Step 04

If a cyclone, storm or flood has caused the power outage, use our emergency checklist and learn how we respond in emergencies or major incidents.

Step 05

Most power outages occur when something (for example, a tree or vehicle) connects with a powerline, triggering a protection system that disconnects the power. National standards require us to wait 15 minutes before attempting to re-energise the lines.

Before reporting a power outage, please wait 15 minutes. Chances are we’re already on it.

Step 06

Been through this checklist and are sure you need to report this fault or outage to us?

You can report a fault online or over the phone during business hours from 8am to 4.30pm, Monday to Friday.

Report the fault online now

To report an urgent outage outside business hours, please call our 24-hour line on 1800 245 090.

If this could be a life-threatening or dangerous situation such as a powerline on the ground, call 000 or the Power and Water emergency line on 1800 245 090 immediately.