Emergencies and faults
If you see a life-threatening or dangerous situation such as a powerline on the ground,
call 000 or the Power and Water emergency line on 1800 245 090 immediately.
Contact us
General enquiries
Our friendly Contact Centre will assist you with any general enquiries including:
- general water and sewerage enquiries
- billing
- electricity faults and interruptions
- new connections.
Enquire online
Chat with us online or call us on 1800 245 092.
We're here to help from 8am to 5pm weekdays.
If you are contacting us from overseas, please email us at customerservice@powerwater.com.au
If you require interpreter services please call 13 14 50.
We aim to provide great services to all Territorians. Feedback from our customers helps us to improve our service and business. If you've had a good or bad experience with us, let us know.
Darwin
GPO Box 3596
Darwin NT 0801
Katherine
GPO Box 1921
Darwin NT 0801
Alice Springs
PO Box 1521
Alice Springs NT 0871
Journalists and media organisations may contact the Power and Water media team on 0401 117 599 or media@powerwater.com.au.
Please note that the Power and Water media team does not have access to customer records and is unable to respond to customer enquiries.
Services Development Team Northern region
Service Development North
Ben Hammond Complex
Illife Steet, Stuart Park
PO Box 37471
Winnellie NT 0821
Services Development Team Southern region
Service Development South
Sadadeen Valley
Berger Court, Alice Springs
PO Box 1521
Alice Springs NT 0871
Trade Waste and Backflow Team
Northern and Southern regions
Ben Hammond Complex
Illife Street, Stuart Park
PO Box 37471
Winnellie NT 0821
Download the app
Download the free Power and Water Corporation app from the Apple or Google Play stores.
Find us on Facebook
We update and monitor our Facebook page from 8am to 5pm on weekdays. During a major incident or emergency situation additional updates and information may be provided outside of these times.
We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of this land and are committed to reconciliation among all Australians.
Gregory Court
Power supply may be interrupted for maintenance works.
#3215873Power supply may be interrupted for maintenance works.
Broadarrow Circuit - 30 32
Woodroffe Avenue - 44 46 48
Power supply may be interrupted for maintenance works.
#3201137Power supply may be interrupted for maintenance works.
Bonaparte Street - 10 11 12 13 14 15 16 18 19 20 22 24 25
Castlereagh Drive - 19 67 69
Coburg Drive - 2 3 4 5 6 7 8 9 10 11 12 14 16
Dundas Street - 1 2
Exmouth Court - 1 2
Field Court - 1 2 3 4 5 6 7
Goshawk Court - 2 3 4 5 6 7 8 9
Leanyer Drive - 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 51 53 55 57 59 61
Murrabibbi Street - 35 42 44 46
Savannah Drive - 9 10 11 12 13 14 16 17 18 20 21 22 23 24 25 27 28 29 30 31 32 33 34 35 36 38
Infrastructure Vegetation Management Services Australia will be trimming vegetation in the area.
Infrastructure Vegetation Management Services Australia will be trimming vegetation in the area.
Howard Springs
Girraween
Noonamah
Nakara
Wagaman
Alawa
Acacia Hills
McHenry Rd - 5 35
Livingstone
Blyth Rd - 45
Cornock Rd - 80
Kentish Rd - 380
Old Bynoe Rd - 45
Perentie Rd - 15 65 95
Bees Creek
Bees Creek Rd - 430 439
Gunn Rd - 20
Lovelock Rd - 30 80
Nottage Rd - 20 25
Knuckey Lagoon
McMillans Rd - 1041 1051 1061 1099
Moil
Lee Point Rd - 21
Coconut Grove
Craig Cres - 30
We will be upgrading power service lines around Howard Springs from April - June 2025.
The works require an interruption to your power supply for around 1.5 hours to complete the replacement safely.
#3124528We will be upgrading power service lines around Howard Springs from April - June 2025.
The works require an interruption to your power supply for around 1.5 hours to complete the replacement safely.
Aken Rd
Avocet Pl
Barker Rd
Bowerbird Pl
Bronzewing Ave
Corella Ave
Dougall Ct
Evelina Ct
Fitzgerald Rd
Friarbird Cres
Ganley Ct
Heron Ct
Hillier Rd
Kookaburra Dr
Lacey Rd
Leslie Ct
Mahaffey Rd
Menaja Rd
Newbald Cl
Pardalote Way
Radford Rd
Sandpiper Gr
Sittella
Smyth Rd
Stow Rd
Stuart Hwy
Stuckey Ct
Wagtail Ct
Wallaby Holtze Rd
Westall Rd
Whitewood Rd
Applegum Dr
Milkwood Cct
Berrimah
Berrimah Rd - 1
College Rd - 1
Crerar Rd - 10
Boulter Rd - 103 60
Berrimah Rd S1-3 1
Darwin City
Cavenagh St - 39 47 3/39
East Arm
Nebo Rd - 13
O'Sullivan Cct - 26 2/34
Hamaura Rd - 58
Winnellie
Albatross St - 3/7
Brooker St - 4
Bennison Rd - 63 76
Coonawarra Rd - 46 51 60 99 3/84 170
Raphael Rd - 57
Tiger Brennan Dr - SPS 9056
Meter inspections are taking place. Inspections take about 1 hour and your power will not be interrupted. Please secure pets and provide clear access to the meter box. #3230355
Meter inspections are taking place. Inspections take about 1 hour and your power will not be interrupted. Please secure pets and provide clear access to the meter box.
Casuarina
4 Rowling St -
4 Bradshaw Tce - 4
Darwin City
Smith St -1 / 75
Mitchell St - P/L 36
Larrakeyah
Smith St - S 1 109
Smith St - 117
Pinelands
Marjorie St - 71
Wiinnellie
Mataram St - 8
Stuart Hwy - 524
Benison Rd - 66
Stuart Hwy - CARLA 532
Yarrawonga
Roystonea Ave - B5 1
We are replacing the underground power cables in McMillans Road, Marrara.
Works will take place Monday to Friday between 8am and 5pm and on Saturdays from 9am to 4pm.
We are replacing the underground power cables in McMillans Road, Marrara.
Works will take place Monday to Friday between 8am and 5pm and on Saturdays from 9am to 4pm.
McMillans Road
We are replacing the underground power cables in Malak.
Works will take place Monday to Friday between 8am and 5pm and on Saturdays from 9am to 4pm.
We are replacing the underground power cables in Malak.
Works will take place Monday to Friday between 8am and 5pm and on Saturdays from 9am to 4pm.
Fawcett Court
Gribbon Place
Jindare Street
Magdelene Court
Ross Street
Tabletop Place
Applegum Dr
Livistonia Rd
Mahogany Cres
Water supply may be interrupted for maintenance works. #3251764, 3251663
Water supply may be interrupted for maintenance works.
Call 1800 245 090 any time if you notice a serious problem with power or water facilities. In an emergency call 000