Contact us
General enquiries
Our friendly Contact Centre will assist you with any general enquiries including:
- general water and sewerage enquiries
- billing
- electricity faults and interruptions
- new connections.
Enquire online
Chat with us online or call us on 1800 245 092.
We're here to help from 8am to 5pm weekdays.
If you are contacting us from overseas, please email us at customerservice@powerwater.com.au
If you require interpreter services please call 13 14 50.
We aim to provide great services to all Territorians. Feedback from our customers helps us to improve our service and business. If you've had a good or bad experience with us, let us know.
Darwin
GPO Box 3596
Darwin NT 0801
Katherine
GPO Box 1921
Darwin NT 0801
Alice Springs
PO Box 1521
Alice Springs NT 0871
Journalists and media organisations may contact the Power and Water media team on 0401 117 599 or media@powerwater.com.au.
Please note that the Power and Water media team does not have access to customer records and is unable to respond to customer enquiries.
Services Development Team Northern region
Service Development North
Ben Hammond Complex
Illife Steet, Stuart Park
PO Box 37471
Winnellie NT 0821
Services Development Team Southern region
Service Development South
Sadadeen Valley
Berger Court, Alice Springs
PO Box 1521
Alice Springs NT 0871
Trade Waste and Backflow Team
Northern and Southern regions
Ben Hammond Complex
Illife Street, Stuart Park
PO Box 37471
Winnellie NT 0821
Download the app
Download the free Power and Water Corporation app from the Apple or Google Play stores.
Find us on Facebook
We update and monitor our Facebook page from 8am to 5pm on weekdays. During a major incident or emergency situation additional updates and information may be provided outside of these times.
Follow us on Twitter
We provide customer updates on outages via Twitter. Follow @PowerWaterCorp and keep up to date with the latest information
Infrastructure Vegetation Management Services Australia will be trimming vegetation in the area.
Infrastructure Vegetation Management Services Australia will be trimming vegetation in the area.
- Virginia
- Bees Creek
- Coolalinga
- Larrakeyah
We will be replacing prepayment power meters in Galiwin'ku between Monday 4 - Wednesday 13 December.
To do this work safely, each home will experience a brief (5-10 minute) power outage whilst the meter is being replaced.
We will be replacing prepayment power meters in Galiwin'ku between Monday 4 - Wednesday 13 December.
To do this work safely, each home will experience a brief (5-10 minute) power outage whilst the meter is being replaced.
Water supply maybe interrupted in Barunga community and surrounding areas for emergency repairs. Estimated restoration time is 11am.
Water supply maybe interrupted in Barunga community and surrounding areas for emergency repairs. Estimated restoration time is 11am.
Barunga community
Water supply may be interrupted for maintenance works.
#3090204Water supply may be interrupted for maintenance works.
Dripstone Rd
Water supply may be interrupted for maintenance works.
#3090218Water supply may be interrupted for maintenance works.
Oleander St
Water supply may be interrupted for maintenance works.
#3091073Water supply may be interrupted for maintenance works.
Lakes Cres
Water supply may be interrupted for maintenance works.
#3090309Water supply may be interrupted for maintenance works.
Dripstone Rd
Water supply may be interrupted for maintenance works.
#3090212Water supply may be interrupted for maintenance works.
Cullen Bay Cres
Water supply may be interrupted for maintenance works.
#3088832Water supply may be interrupted for maintenance works.
Hull Pl
Water supply may be interrupted for maintenance works.
#3090209Water supply may be interrupted for maintenance works.
Odegaard Dr
Water supply may be interrupted for maintenance works.
#3090619Water supply may be interrupted for maintenance works.
Parmentier Pl
A crew is attending to a damaged water main. Estimated time of restoration is 3 hours.
A crew is attending to a damaged water main. Estimated time of restoration is 3 hours.
Water supply may be interrupted for maintenance works.
#3090215Water supply may be interrupted for maintenance works.
Waler Rd
Water supply may be interrupted for maintenance works.
#3087933Water supply may be interrupted for maintenance works.
Lee Point Rd
