Use this form to submit all general enquiries, compliments, complaints and feedback.

If you're looking for a specific service such as reporting a fault, submitting a meter read or paying your bill online, please use our online services area where we provide faster self-services options. For all other general comments, we'd love to hear from you. Please send us a message below and we'll respond as soon as possible.

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This form is for:

Feedback, compliments and complaints

General enquiries about our network and services

Enquiring about accounts and billing

Do not use this form to report or enquire about a current fault or outage

Customer contact details
This will be a number between 5 and 9 digits long, usually beginning with 0
This is where we will send you a written response if this is your preferred method of contact
Enquiry details
Approximate location or street address your enquiry is in regards to
Please provide us with as much information as possible including dates, locations and names where applicable
Terms and conditions
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