Choose the customised Power and Water home page that suits your needs best.
You can report a power or water fault online, as well as public faults and safety hazards
Step 1. Go to our new outages and faults centre to check whether our crews are already aware of the issue
Step 2. Use our quick fault checklist to help determine the cause of the problem
If you see a life-threatening or dangerous situation such as a powerline on the ground, call 000 or the Power and Water emergency line on 1800 245 090 immediately.
Reporting unplanned power or water outages
Reporting damage to Power and Water property or infrastructure
Do not use this form if it is a life-threatening or dangerous situation
Do not use this form if you have been disconnected for non-payment
Don't touch fallen powerlines, keep others away and immediately call 000 or Power and Water's emergency line 1800 245 090
There are currently no
in your area!
1800 245 090 any time if you notice a serious problem with power or water facilities. In an emergency