If you live outside the areas of Darwin, Katherine, Tennant Creek and Alice Springs, it is likely your power, water and sewerage services are provided by Indigenous Essential Services (IES).

IES services 72 remote communities and 66 outstations across the Territory and employs local people as Essential Services Operators to run its day-to-day services.

If you need help with any of your services, call the IES customer service team on 1800 245 091.

Am I a remote customer?

Prepayment power meters

About your power

Remote water supplies

Am I a remote customer?

In the towns and communities shown on the map below, we're the power retailer and network provider. This means we organise your power meter installation and you pay your power bill to us.

If you live in Jabiru, Nhulunbuy and Alyangula you are also a remote customer. In Jabiru, we do not generate the power, we operate the network to distribute the power and we are the power retailer.

In Nhulunbuy and Alyangula, we don't generate or distribute the power.  We pay a third party to supply your electricity. We are still your retailer so you pay your power bill to us.

If you don’t have a home or business marked on this map, you’re a residential or commercial customer and buy your power through another electricity retailer.

We are the power retailer in these locations

Map of where Power and Water is an electricity retailer

We are not the power retailer in these locations

Power Water's Image Map as a non electricity retailer