Direct debit request

Take the hassle out of paying your bills by setting up a direct debit and be ahead before your next bill.

With direct debit you have a couple of options:

Deduct a regular amount out of your nominated bank account. This credits your account until your next bill is generated. Any remaining balance is payable by the due date.
Deduct the total bill amount out of your nominated bank account on the due date of your bill.

Creating a direct debit for a FIXED regular amount

Creating a direct debit for your FULL quarterly bill

Customers who have moved home and need to start a new direct debit

Don't use this form if Power and Water aren't the electricity retailer for your area

I would like to: *

Direct debit details

First name *

Last name *

Customer ID (if known) This will be a number between 5 and 9 digits long, usually beginning with 0

Business name (optional)

Business ABN (optional)

Full billing address * Please include the street address, suburb and postcode

Email address *

Phone number *

Direct debit details

Name of bank or credit union *

Branch address *

Account holder's name *

BSB *

Account number *

How would you like to pay? *

How much would you like to pay? *

When would you like to begin your direct debit payments *

Please confirm the following

I am the authorised person for this bank account, and I authorise: *

Power and Water Corporation, ABN 15 947 352 680, to debit a) if the total amount due on bill option is selected, total bill amount may be debited; b) if the fixed payment option is selected you may only debit the nominated amount from the requested bank account, until such time as I/we cancel this request.
I/we have read, understood and agree to be bound by the terms of the direct debit request as specified in the Direct Debit Request Service Agreement.

I/We understand that: *

Power and Water may store personal information in paper and electronic formats. Power and Water takes all reasonable steps to ensure the security of all customer data. Personal information is maintained in a secure environment accessed only by authorised personnel. However, any data sent over the internet or store on internet servers cannot be guaranteed to be fully secure. These activities are undertaken at your risk.

Did you know that you can: