Territorians are again at the forefront of Power and Water’s decisions about our future electricity delivery plan.
Over the next fortnight, Power and Water will reconvene its People’s Panels in Alice Springs and Darwin to continue discussions about how the Territory’s electricity network will operate between 2024 and 2029.
The Panels will build on sessions held in November 2021 and this time are expected to focus on topics including what customers expect to pay for a reliable network and their service level expectations.
“Customers are at the centre of what we do and this direct feedback from Territorians will inform our proposal to the Australian Energy Regulator for 2024 to 2029,” Executive General Manager Customer, Strategy and Regulations, David Tovey said.
The Australian Energy Regulator (AER) ensures energy consumers receive secure, reliable and affordable energy by regulating the electricity networks across most of the country, including setting the revenue thresholds for service providers like Power and Water.
Panel members will hear from a range of Power and Water and industry specialists to deliberate on the unique challenges of our network, proposed solutions and how we can meet our future electricity requirements in the NT.
Key themes will include reliability and affordability in relation to investment in network upgrades, maintenance programs and service level expectations of the power networks for the next regulation period.
“From our November sessions, we know participants are particularly interested in the significant uptake of renewables across Australian and how that has impacted power networks and future planning,” said Mr Tovey.
“We’re continuing to work with our customers to fully understand their needs and expectations to help inform network maintenance and upgrade plans that are being developed to respond to the evolution of renewable energy.
“I look forward to working with the People’s Panels over the next few weeks.”
The 2021 People’s Panel Summary Report highlights feedback received from customers so far, including customer service involved in operating an electricity network including metering, tree trimming, and timely communications.
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