For most faults you no longer contact Power and Water.
Please contact the following relevant local council:
- City of Darwin – email: streetlightfault@darwin.nt.gov.au or telephone: 8946 5444
- City of Palmerston – email: palmerston@palmerston.nt.gov.au or telephone: 8935 9922
- Litchfield Shire Council – email: council@litchfield.nt.gov.au or telephone: 8983 0600
- Katherine Town Council – email: records@ktc.nt.gov.au or telephone: 8972 5500
The exceptions are on Government owned roads, Alice Springs Town Council and in some small council jurisdictions (Victoria/Daly, Roper Gulf, West Arnhem and Barkly) – these continue to be maintained by Power and Water and you can report a fault here.
Our online form and App reflect only the streetlights that Power and Water maintain. If you pin a location on our website or App and nothing shows up, this means the are managed by your local council.
Contact: Media unit
Phone: 0401 117 599