Residents in Maningrida are currently experiencing an unplanned Telstra 3G service interruption with no estimated time for resolution.

The 3G outage is affecting Power and Water power meters in the community, in particular the disconnection feature of power when customers reach their debt level.

It is critical that customers continue to add regular credit to their prepaid power meter to avoid incurring a debt.

It is important to note that any payments made during this current outage will not show on the meter balance and will only be visible once the 3G service is restored.

Power and Water is working with Telstra to resolve network interruption as a high priority.

Telstra outage information and updates - https://www.telstra.com.au/outages

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Contact: Media unit

Phone: 0401 117 599