Our crews have restored electricity to around 8,850 properties across Alice Springs following Monday's severe storm, with 148 properties remaining without power as at 4pm today.

Approximately 9,000 properties were impacted by the severe weather on Monday, 12 October, which caused significant and widespread damage to the electricity network.

A big thank you to the community – we understand having no power is very frustrating and restoring everyone safely remains our top priority.

A big thank you also to our crews, contractors and suppliers, who have been working together to restore services. Restoration has been a real team effort.

Restoration last night and today

Crews and contractors have continued working a 24/7 roster, with most of the complex high-voltage and low-voltage jobs now completed. Overnight, individual service wire repairs commenced in The Gap, Braitling and East Side, and at the Old Timers and Trucking Yards town camps.

Today’s efforts also focused on individual service line repairs and reconnecting customers who have provided a Certificate of Compliance in Gillen, Kilgariff, Ross, Sadadeen and Desert Springs.

Restoration tomorrow

Crews will continue working their way through the remaining individual service lines.

Important information for customers

As the number of properties left to restore is now so low, we have removed the outages map from our website to respect people’s privacy. Our outages page has the latest updates, and customers can still call us on 1800 245 092.

Where service lines have been disconnected from a property, customers need to engage a NT-licensed electrician to provide a Certificate of Compliance (CoC) before we can safely reconnect the property. If you already have a CoC, please call us as soon as possible on 1800 245 092.

Customers who are without power, but have no obvious damage to their service line and have checked their main switch has not tripped, should also call us.

For the latest outage information, visit www.powerwater.com.au/outages.

Media contact: 0401 117 599 / media@powerwater.com.au