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  • Customers

    pages and guides

    Pay a bill, check outages, apply for connections and manage water and electricity services across the Northern Territory.

  • Outages and works

    pages and guides

    Check for active, upcoming, and resolved faults. They include outages and essential works in your area.

  • Pricing & tariffs

    pages and guides

    How much it costs for water, sewerage and electricity, effective from 1 July 2025

  • Contact us

    pages and guides

    Contact us for help with bills, accounts, faults, interruptions, water, sewerage and new connections. Call, chat online, email or use our contact form...

  • Development contacts

    pages and guides

    We have specialist teams that handle development activities across different areas of our business. You may need to be familiar with one or more of th...

  • Saving water

    pages and guides

    There are many other simple steps we can all take to reduce our water use. Because good water habits never go out of style.

  • About us

    pages and guides

    We're responsible for water and sewerage services, as well as power networks and distribution. In some remote and regional locations, we also provide ...

  • Careers

    pages and guides

    Explore your potential with one of Australia’s most diverse service providers.

  • Management and business

    pages and guides

    Power and Water Management and Board guide the strategic vision of the government-owned corporation, ensuring it meets regulatory and statutory requir...

  • Contact us

    publications and forms

    Contact us about your account, bill or services. Submit a general enquiry, feedback, compliment or complaint using our online contact form.

  • That's My Water!

    projects and campaigns

    Providing engaging STEM learning experiences for students and is now also delivering important water saving outcomes for schools.

  • Corporate reports

    pages and guides

    Past Power and Water corporate reports including annual reports, Indigenous Essential Services annual reports and Statements of Corporate Intent.

  • Developers

    pages and guides

    Developer guidelines, technical standards, and manuals.

  • Electricity retailers

    pages and guides

    If you're in Darwin, Katherine, Tennant Creek, or Alice Springs, you can pick your own electricity retailer. We’re your retailer if you live in a remo...

  • My water bill

    pages and guides

    We aim to answer some questions about water bills and payment options.

  • Remote customers

    pages and guides

    Essential service information for people who live and/or work in remote communities. In the 72 remote communities and 66 outstations across the Northe...

  • People’s Panel

    pages and guides

    Apply to join the Power and Water People’s Panel and share your experiences, ideas and priorities to help improve our services.

  • Pay your bill online

    online tasks

    Pay your bill securely online with a Visa or Mastercard.

  • My power bill

    pages and guides

    Power and Water retails electricity and is the network provider to remote communities, Nhulunbuy, Alyangula and Jabiru.

  • Remote customers

    pages and guides

    Essential service information for people who live and/or work in remote communities. In the 72 remote communities and 66 outstations across the Northe...

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