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Contact us
pages and guidesContact us for help with bills, accounts, faults, interruptions, water, sewerage and new connections. Call, chat online, email or use our contact form...
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Customers
pages and guidesPay a bill, check outages, apply for connections and manage water and electricity services across the Northern Territory.
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Contact us
publications and formsContact us about your account, bill or services. Submit a general enquiry, feedback, compliment or complaint using our online contact form.
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About us
pages and guidesWe're responsible for water and sewerage services, as well as power networks and distribution. In some remote and regional locations, we also provide ...
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Pricing & tariffs
pages and guidesHow much it costs for water, sewerage and electricity, effective from 1 July 2025
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Submit a meter read
publications and formsSubmit your meter read through our online form.
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Accessibility
pages and guidesPower and Water is committed to providing a website that is inclusive and accessible to the widest possible audience. We are continuously working to i...
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Complaints and disputes procedure | Power and Water
pages and guidesLearn how to make a complaint or dispute with Power and Water, expected response times, electricity bill dispute information, and escalation options t...
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Outages and works
pages and guidesCheck for active, upcoming, and resolved faults. They include outages and essential works in your area.
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Careers
pages and guidesExplore your potential with one of Australia’s most diverse service providers.
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Power and Water Corporation | Have your say
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Developers
pages and guidesDeveloper guidelines, technical standards, and manuals.
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Pay your bill online
online tasksPay your bill securely online with a Visa or Mastercard.
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Projects
pages and guidesOur major projects help us maintain a safe network and plan for a sustainable future. Read more about our upcoming and past projects.
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Power and Water Corporation
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Bill relief program
pages and guidesOur Bill Relief program can be used to help residential customers facing financial stress.
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Development contacts
pages and guidesWe have specialist teams that handle development activities across different areas of our business. You may need to be familiar with one or more of th...
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Regulation
pages and guidesPower and Water is a government owned corporation and adheres to specific regulation. We also work closely with government authorities to support and ...
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Contact us | Gas services - Fueling the development of Northern Australia
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tariffs
publications and formsHow much it costs for water, sewerage and electricity, effective from 1 July 2024.