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  • Contact us

    pages and guides

    Contact us for help with bills, accounts, faults, interruptions, water, sewerage and new connections. Call, chat online, email or use our contact form...

  • Customers

    pages and guides

    Pay a bill, check outages, apply for connections and manage water and electricity services across the Northern Territory.

  • Contact us

    publications and forms

    Contact us about your account, bill or services. Submit a general enquiry, feedback, compliment or complaint using our online contact form.

  • About us

    pages and guides

    We're responsible for water and sewerage services, as well as power networks and distribution. In some remote and regional locations, we also provide ...

  • Pricing & tariffs

    pages and guides

    How much it costs for water, sewerage and electricity, effective from 1 July 2025

  • Submit a meter read

    publications and forms

    Submit your meter read through our online form.

  • Accessibility

    pages and guides

    Power and Water is committed to providing a website that is inclusive and accessible to the widest possible audience. We are continuously working to i...

  • Complaints and disputes procedure | Power and Water

    pages and guides

    Learn how to make a complaint or dispute with Power and Water, expected response times, electricity bill dispute information, and escalation options t...

  • Outages and works

    pages and guides

    Check for active, upcoming, and resolved faults. They include outages and essential works in your area.

  • Careers

    pages and guides

    Explore your potential with one of Australia’s most diverse service providers.

  • Power and Water Corporation | Have your say

  • Developers

    pages and guides

    Developer guidelines, technical standards, and manuals.

  • Pay your bill online

    online tasks

    Pay your bill securely online with a Visa or Mastercard.

  • Projects

    pages and guides

    Our major projects help us maintain a safe network and plan for a sustainable future. Read more about our upcoming and past projects.

  • Power and Water Corporation

  • Bill relief program

    pages and guides

    Our Bill Relief program can be used to help residential customers facing financial stress.

  • Development contacts

    pages and guides

    We have specialist teams that handle development activities across different areas of our business. You may need to be familiar with one or more of th...

  • Regulation

    pages and guides

    Power and Water is a government owned corporation and adheres to specific regulation. We also work closely with government authorities to support and ...

  • Contact us | Gas services - Fueling the development of Northern Australia

  • tariffs

    publications and forms

    How much it costs for water, sewerage and electricity, effective from 1 July 2024.

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