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Customers
pages and guidesPay a bill, check outages, apply for connections and manage water and electricity services across the Northern Territory.
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Outages and works
pages and guidesCheck for active, upcoming, and resolved faults. They include outages and essential works in your area.
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Pricing & tariffs
pages and guidesHow much it costs for water, sewerage and electricity, effective from 1 July 2025
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Contact us
pages and guidesContact us for help with bills, accounts, faults, interruptions, water, sewerage and new connections. Call, chat online, email or use our contact form...
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Development contacts
pages and guidesWe have specialist teams that handle development activities across different areas of our business. You may need to be familiar with one or more of th...
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Saving water
pages and guidesThere are many other simple steps we can all take to reduce our water use. Because good water habits never go out of style.
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About us
pages and guidesWe're responsible for water and sewerage services, as well as power networks and distribution. In some remote and regional locations, we also provide ...
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Careers
pages and guidesExplore your potential with one of Australia’s most diverse service providers.
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Management and business
pages and guidesPower and Water Management and Board guide the strategic vision of the government-owned corporation, ensuring it meets regulatory and statutory requir...
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Contact us
publications and formsContact us about your account, bill or services. Submit a general enquiry, feedback, compliment or complaint using our online contact form.
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That's My Water!
projects and campaignsProviding engaging STEM learning experiences for students and is now also delivering important water saving outcomes for schools.
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Corporate reports
pages and guidesPast Power and Water corporate reports including annual reports, Indigenous Essential Services annual reports and Statements of Corporate Intent.
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Developers
pages and guidesDeveloper guidelines, technical standards, and manuals.
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Electricity retailers
pages and guidesIf you're in Darwin, Katherine, Tennant Creek, or Alice Springs, you can pick your own electricity retailer. We’re your retailer if you live in a remo...
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My water bill
pages and guidesWe aim to answer some questions about water bills and payment options.
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Remote customers
pages and guidesEssential service information for people who live and/or work in remote communities. In the 72 remote communities and 66 outstations across the Northe...
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People’s Panel
pages and guidesApply to join the Power and Water People’s Panel and share your experiences, ideas and priorities to help improve our services.
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Pay your bill online
online tasksPay your bill securely online with a Visa or Mastercard.
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My power bill
pages and guidesPower and Water retails electricity and is the network provider to remote communities, Nhulunbuy, Alyangula and Jabiru.
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Remote customers
pages and guidesEssential service information for people who live and/or work in remote communities. In the 72 remote communities and 66 outstations across the Northe...