Standing data requests, historical data requests and customer transfers information is published in accordance with the Electricity Retail Supply Code.

Standing data requests

In accordance with the Electricity Retail Supply Code, a retailer may request electricity standing data in relation to a customer. The Standing Data Request form is to be used by retailers to request electricity standing data from the Power and Water Corporation’s network provider.

Download Standing Data Request form

Historical data requests

Historical electricity interval meter data is available to retailers and customers for any site that has an interval meter installed. Use the Historical Consumption Data form to request historical consumption data from Power and Water’s network provider. The 2018-19 data fee is $172 (including GST) per meter, per year, per format.

Download Historical Consumption Data form

For more information on fees and charges, please view our Electricity Network Regulation and Pricing. Examples of the data formats that may be requested are found in our Sample Meter Data reports.

Customer transfers

This Customer Transfer Request form can be used by retailers to request the transfer of a customer from another retailer. Retailers are required to obtain verifiable consent from the customer prior to submitting the completed form.

As per the Electricity Retail Supply Code, all Customer Transfer Requests must be submitted to the Network Provider no later than 10 business days prior to the month end.

Download Customer Transfer Request form

2019 customer transfer deadline dates

For more information, please contact the Wholesale Market Services Team.