Power and Water performs a variety of functions on behalf of customers and retailers within the Northern Territory’s Electricity Market. These functions include the delivery of standing data, historical data and customer churns between retailers, which are performed in accordance with the Electricity Retail Supply Code.

Historical data requests

Historical electricity data is available to retailers, customers and their authorized representatives for any site that has an interval meter installed. Historical data can be requested at a site, National Meter Identifier (NMI) or at an individual meter level and can be provided in the following formats:

  • Interval data  - provided at either 15 minute, 30 minute, hourly or daily intervals, or
  • Monthly or yearly summary data  - provided on the selected charging schedule (outlined below),

As of 1 July 2019, Power and Water adjusted the timing of the ‘Peak’ window for network charges to better reflect the use of the network.  The new ‘Peak” window and corresponding schedules are listed below:

  • Sch. 6 - Seasonal Peak Period 12noon to 9pm, Monday to Friday between 1 October and 31 March;
  • Sch. 8 - Annual Peak Period, 12noon to 9pm, Monday to Friday all year.

Schedule 6 network charges apply to any NMI’s that consumes less than 750MWh per year, with Schedule 8 applying to all NMI’s consuming above 750MWh’s per year.  For enquiries relating to standing data information or customer churn requests, please contact the relevant retailer directly.

To order historical data you must complete and submit the Historical Consumption Data Request form to us, with a completed and signed customer consent form .

Historical Consumption Data Request form

Examples of the data formats that may be requested are found in our Sample Meter Data reports.

Customer Consent Form

Power and Water requires verified customer consent before carrying out any Historical Data Requests on behalf of a customer’s retailer or authorised representative.

A completed Customer Consent Form must accompany all such requests. Any request submitted without a signed consent form may be declined.

Customer Consent Form

For enquiries relating to standing data information or customer churn requests, please contact the relevant retailer directly.