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Emergency information - contact us

  1. Home IconOutages and works
  2. Emergency information - contact us

Emergencies and faults

If you see a life-threatening or dangerous situation such as a powerline on the ground, call 000 or the 24/7 Power and Water emergency line on 
1800 245 090 immediately.

Our top priority is making sure the community and our employees are safe while responding to faults and outages affecting our power, water and sewerage services.

View outagesReport a fault

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Learn about our vision for reconciliation

Current outages:
-   planned  works
-   unplanned  outages
View all future planned outages
Works or Outages
Location
Outage Details
Outage Type
Details
Order No.
Start/End
Start
Estimated End
Katherine, Roper Gulf and Vic Daly Daly RiverPalumpa
Water 👷‍♂️29 May: Nauiyu/Daly River - Boil water alert remains active due to turbidity levels.

👷‍♂️19 May: Nauiyu/Daly River - Boil water alert remains active.

✅ 19 May: Palumpa/Nganmarriyanga – sewer services restored.

👷‍♂️ 1 May: Palumpa/Nganmarriyanga – Boil water alert has been cancelled. Sewer system is repaired and awaiting Certificates of Compliance from property owners before connecting to property internal sewer pumps.

👷‍♂️1 May: Nauiyu/Daly River - Boil water alert is in place. Sewer system is operating.

👷‍♂️13 April 4.30pm: Repairs are continuing. Water systems in both locations are operational and supplying non-potable water. A boil water alert is in place. Sewer system in Nauiyu/Daly River is operating. Sewer system in Palumpa/Nganmarriyanga is being repaired

👷‍♂️8 April 4.30pm: Water and sewer systems are not operational. Inspections and repairs are underway.

👷🏽‍♀️ Water outages caused by flooding are affecting customers in areas of Daly River and Palumpa.
Water
👷‍♂️29 May: Nauiyu/Daly River - Boil water alert remains active due to turbidity levels.

👷‍♂️19 May: Nauiyu/Daly River - Boil water alert remains active.

✅ 19 May: Palumpa/Nganmarriyanga – sewer services restored.

👷‍♂️ 1 May: Palumpa/Nganmarriyanga – Boil water alert has been cancelled. Sewer system is repaired and awaiting Certificates of Compliance from property owners before connecting to property internal sewer pumps.

👷‍♂️1 May: Nauiyu/Daly River - Boil water alert is in place. Sewer system is operating.

👷‍♂️13 April 4.30pm: Repairs are continuing. Water systems in both locations are operational and supplying non-potable water. A boil water alert is in place. Sewer system in Nauiyu/Daly River is operating. Sewer system in Palumpa/Nganmarriyanga is being repaired

👷‍♂️8 April 4.30pm: Water and sewer systems are not operational. Inspections and repairs are underway.

👷🏽‍♀️ Water outages caused by flooding are affecting customers in areas of Daly River and Palumpa.
Mon 23 Mar 01:46pm
Unknown
Mon 23 Mar 01:46pm
Unknown
Planned Work
Palmerston Gunn
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 01:00pm
Tue 23 Jun 04:00pm
Tue 23 Jun 01:00pm
Tue 23 Jun 04:00pm
  • Little Pl
Planned Work
Darwin - city and suburbs Wanguri
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 01:00pm
Tue 23 Jun 04:00pm
Tue 23 Jun 01:00pm
Tue 23 Jun 04:00pm
  • Haritos Street
Planned Work
Darwin - city and suburbs Stuart Park
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 01:00pm
Tue 23 Jun 04:00pm
Tue 23 Jun 01:00pm
Tue 23 Jun 04:00pm
  • Margaret Street
  • Stuart Highway
Planned Work
Darwin - rural Virginia
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 01:00pm
Tue 23 Jun 04:00pm
Tue 23 Jun 01:00pm
Tue 23 Jun 04:00pm
  • Osbeck Rd
Planned Work
Darwin - city and suburbs Marrara
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 11:00am
Tue 23 Jun 02:00pm
Tue 23 Jun 11:00am
Tue 23 Jun 02:00pm
  • Gailes Court
Planned Work
Palmerston Gray
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 11:00am
Tue 23 Jun 02:00pm
Tue 23 Jun 11:00am
Tue 23 Jun 02:00pm
  • Raffles Rd
Planned Work
Darwin - city and suburbs Coconut Grove
Power

Power supply may be interrupted for maintenance work.

#3252599
Power

Power supply may be interrupted for maintenance work.

#3252599
Tue 23 Jun 10:00am
Tue 23 Jun 03:00pm
Tue 23 Jun 10:00am
Tue 23 Jun 03:00pm
  • Cartwright Ct - 1, 5, 7, 9, 11
  • Reynolds Ct - 3, 5, 7, 9, 11, 13, 15, 16, 18, 26, 27, 28, 29
Planned Work
Darwin - city and suburbs Parap
Power

Power supply may be interrupted for maintenance work.

#6094745
Power

Power supply may be interrupted for maintenance work.

#6094745
Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
  • Ross Smith Ave - 46
Planned Work
Darwin - city and suburbs Leanyer
Power

Power supply may be interrupted for maintenance work.

#6011349
Power

Power supply may be interrupted for maintenance work.

#6011349
Tue 23 Jun 09:00am
Tue 23 Jun 03:00pm
Tue 23 Jun 09:00am
Tue 23 Jun 03:00pm
  • Blyth St - 3
  • Humber St - 2, 3, 4, 5, 32, 33, 34
Planned Work
Darwin - city and suburbs Ludmilla
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
  • Bremer St
Planned Work
Darwin - city and suburbs Fannie Bay
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
  • Basedow Ct
Planned Work
Darwin - rural Bees Creek
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
  • Bee’s Creek Rd
Planned Work
Darwin - city and suburbs Wulagi
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
  • Union Terrace
Planned Work
Darwin - city and suburbs Leanyer
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
  • Ramil Street
Planned Work
Darwin - city and suburbs Darwin City
Water

Water may be interrupted for maintenance works.

Water

Water may be interrupted for maintenance works.

Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
Tue 23 Jun 09:00am
Tue 23 Jun 01:00pm
  • Mauna Loa St
Planned Work
Darwin - city and suburbs Karama
Power

Power supply may be interrupted for maintenance work.

#6094024
Power

Power supply may be interrupted for maintenance work.

#6094024
Tue 23 Jun 09:00am
Tue 23 Jun 02:30pm
Tue 23 Jun 09:00am
Tue 23 Jun 02:30pm
  • Applegum Dr - 34, 38, 40, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 53
  • Milkwood Cct - 1, 3, 5, 67
Planned Work
Kakadu and Arnhem Milingimbi
Power

More details of the Milingimbi planned power outages for 20-22 June 2026, can be found here.

Power

More details of the Milingimbi planned power outages for 20-22 June 2026, can be found here.

Sat 20 Jun 08:00am
Thu 22 Jan 10:30am
Sat 20 Jun 08:00am
Thu 22 Jan 10:30am
Planned Work
Darwin - city and suburbs Alawa
Power

We will be upgrading power service lines around Alawa. The works may require an interruption to your power supply. Please secure pets and provide clear access to your service line.

#6103945
Power

We will be upgrading power service lines around Alawa. The works may require an interruption to your power supply. Please secure pets and provide clear access to your service line.

#6103945
Thu 18 Jun 08:00am
Fri 26 Jun 04:00pm
Thu 18 Jun 08:00am
Fri 26 Jun 04:00pm
  • Alawa Cres - 91, 107
  • Alice St - 4
  • Bald Ct - 25, 61
  • Davern St - 2
  • Gove St - 10
  • Halls St - 3
  • Mullen Pl - 4, 19
  • Scriven St - 1, 6
  • Stasinowsky St - 16
  • Stedcombe St - 29, 37
  • Stobo Cres - 21, 35
  • Styles St - 13
  • Wellington Pde - 51, 126
Planned Work
Darwin - rural Bees CreekBerry SpringsDarwin RiverHumpty DooTumbling Waters
Power

We will be upgrading power service lines around Bees Creek, Berry Springs, Darwin River, Humpty Doo, Tumbling Waters. The works may require an interruption to your power supply for around 1 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

Power

We will be upgrading power service lines around Bees Creek, Berry Springs, Darwin River, Humpty Doo, Tumbling Waters. The works may require an interruption to your power supply for around 1 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

Wed 17 Jun 08:00am
Fri 26 Jun 04:00pm
Wed 17 Jun 08:00am
Fri 26 Jun 04:00pm
  • Arnhem Hwy - 370
  • Bees Creek Rd - 530
  • Carveth Rd - 35
  • Challoner Cct - 110
  • Dombey Ct - 40
  • Doxas Rd - 40
  • Gulnare Rd - 45, 175, 285
  • Horne Rd - 140
  • Hunter Rd - 55
  • Krichauff Rd - 75
  • Marjerrison Dr - 195
  • Meade Rd - 100, 290
  • Mira Rd - 170
  • Strangways Rd - 740
  • Trippe Rd - 264
  • William Rd - 110, 130
Planned Work
Darwin - rural Bees CreekFreds PassVirginia
Vegetation-management

Infrastructure Vegetation Management Services Australia will be trimming vegetation in the area.

Vegetation-management

Infrastructure Vegetation Management Services Australia will be trimming vegetation in the area.

Mon 15 Jun 09:00am
Fri 26 Jun 04:30pm
Mon 15 Jun 09:00am
Fri 26 Jun 04:30pm
Planned Work
Darwin - city and suburbs JingiliLudmillaParapWagaman
Power

We will be upgrading power service lines around Jingili, Parap, Ludmilla & Wagaman area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#6031218
Power

We will be upgrading power service lines around Jingili, Parap, Ludmilla & Wagaman area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#6031218
Fri 05 Jun 07:00am
Fri 31 Jul 07:00pm
Fri 05 Jun 07:00am
Fri 31 Jul 07:00pm
  • Ambon St - 1
  • Amsterdam Cct - 33
  • Borella Cct - 28, 38, 50, 64, 72, 86
  • Carpentier Cres - 21, 35, 48
  • Carstens Cres - 35, 50
  • Coen St - 4
  • Colster Cres - 4, 7, 10, 18
  • Davies St - 3
  • Drysdale St - 40, 64
  • Freshwater Rd - 10, 14, 16
  • Fitzer Dr - 15
  • Gaden Cct - 8
  • Groote St - 7, 13
  • Jingili Tce - 6, 7, 9, 57, 75, 76
  • Knowles St - 10
  • Macassar St - 14
  • Malay Rd - 14
  • Mayhew Cres - 23
  • McKeddie St - 11
  • Mosec St - 20, 24, 26
  • Nemarluk - 2, 62
  • Pickford St - 18
  • Rothdale Rd - 45, 47, 79
  • Sawyer St - 5
  • Sowden St - 10, 15, 17
  • Tasman Cct - 29, 44
  • Wells St - 16
  • Winton St - 22
Planned Work
Darwin - rural Virginia
Power

We will be upgrading power service lines around Virginia area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#3011817
Power

We will be upgrading power service lines around Virginia area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#3011817
Mon 01 Jun 08:00am
Tue 30 Jun 04:00pm
Mon 01 Jun 08:00am
Tue 30 Jun 04:00pm
  • Bilby Rd - 10, 18, 26, 29, 34, 39, 40
  • Burdens Creek Rd - 20, 24, 25, 70, 75, 85, 90, 95, 100
  • Carambola Rd - 5, 15, 25, 29, 45, 55, 60, 65, 70, 75, 80, 105, 115, 120
  • Durian Rd - 10, 110
  • Eugene Rd - 5, 20, 55, 65, 85, 105, 110, 115
  • Florenz Ct - 35, 36, 45, 54, 55, 57, 58, 60
  • Fisher Rd - 55, 68
  • Francesca Cct - 25, 35, 39, 40, 45, 55, 65, 70
  • Galbraith Rd - 125, 126, 128
  • Godenia Dr - 104, 120
  • Henning Rd - 85, 105, 120, 155
  • Hinton Rd - 25
  • Irwin Rd - 50
  • Jacomb Pl- 5, 15, 35, 40, 45, 50, 60, 61, 63, 64, 68
  • Jervois Rd - 20, 40, 45, 55, 60
  • Kaolin Rd - 7, 15, 31, 39, 51, 54, 55, 57, 60
  • Kinnerley Rd - 55
  • Levy Rd - 40, 45
  • London Rd - 10, 15, 20, 55, 60, 65, 70, 80, 85, 95, 100
  • Lowther Rd - 255, 270, 275, 280, 304, 305, 310, 320, 325, 340, 349, 350, 351, 353, 360, 365, 370, 375, 390, 400, 470, 490
  • Morgan Rd - 5, 55, 60, 65, 70, 76, 100, 105, 120, 129, 130, 140
  • Osbeck Rd - 5, 10, 20, 35, 40, 45, 50, 55, 56, 60, 65, 70, 75, 80, 85, 90, 95, 100
  • Radford Rd - 35, 55, 65, 75, 95
  • Saxby Rd - 2, 18, 26, 29, 34, 37, 45, 48, 55, 56
  • Sunset Pl - 10, 15, 25, 26, 30
  • Virginia Rd - 20, 35, 45, 50, 55, 60, 65, 75, 85, 90, 95, 100, 109, 110, 117, 120, 125, 132, 133, 134, 140, 141, 149, 150, 173, 186, 190, 223, 230, 247, 250, 252, 260, 275, 280, 285, 300, 305, 310, 394, 395, 400, 410, 415
  • Wells Creek Rd - 20, 25, 40, 55, 60, 65, 70, 85, 90, 130, 135, 145, 165, 170, 175, 180
Planned Work
Darwin - rural Coolalinga
Power

We will be upgrading power service lines around Coolalinga area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#3011817
Power

We will be upgrading power service lines around Coolalinga area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#3011817
Mon 01 Jun 08:00am
Tue 30 Jun 04:00pm
Mon 01 Jun 08:00am
Tue 30 Jun 04:00pm
  • Henning Rd - 90
  • Stuart Hwy - 365, 375
Planned Work
Darwin - rural Girraween
Power

We will be upgrading power service lines around Girraween area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#3011817
Power

We will be upgrading power service lines around Girraween area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#3011817
Mon 01 Jun 08:00am
Tue 30 Jun 04:00pm
Mon 01 Jun 08:00am
Tue 30 Jun 04:00pm
  • Jesse Rd - 50, 55, 60
Planned Work
Darwin - rural Bees Creek
Power

We will be upgrading power service lines around Bees Creek area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#3011817
Power

We will be upgrading power service lines around Bees Creek area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#3011817
Mon 01 Jun 08:00am
Tue 30 Jun 04:00pm
Mon 01 Jun 08:00am
Tue 30 Jun 04:00pm
  • Bees Creek Rd - 210, 240, 281, 289, 609
  • Gulnare Rd - 73
  • Holly Rd - 60
Planned Work
Darwin - city and suburbs Moil
Power

We will be upgrading power service lines around Moil area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#6031218
Power

We will be upgrading power service lines around Moil area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#6031218
Mon 25 May 07:00am
Wed 01 Jul 07:00pm
Mon 25 May 07:00am
Wed 01 Jul 07:00pm
  • Budgen St - 4, 34
  • Butters St - 9, 11, 14, 15, 16, 17, 23, 24, 27, 28
  • Byrne Cct - 4, 6, 8, 10, 11, 15, 16, 19, 21, 24, 26, 28, 29, 30, 32, 33, 34, 38, 42, 43, 45, 47, 51, 53, 55, 60, 62, 63, 65, 66, 67, 69, 70, 71, 72, 75, 77, 79, 80, 81, 82, 84, 86, 88, 89, 92, 94, 100
  • Greenwood Cres - 3, 10, 16, 17, 20, 21, 22, 23, 25, 27, 30, 44, 46, 54
  • Hare St - 3, 5, 6
  • Higgs St - 5
  • Lanyon Tce - 5, 6, 10, 15, 19, 20, 23, 29, 34, 36, 42, 48
  • Lee Point Rd - 3, 5, 9, 37, 41, 43, 47, 49, 51, 53, 59, 61, 63
  • McMillians Rd - 233, 241, 247, 251, 253, 255
  • Moil Cres - 3, 41, 43, 45, 49, 53, 57, 59, 61, 65, 67, 69, 72, 73, 74, 77, 78, 79, 80
  • Pott St - 8, 10, 12, 14, 20, 21, 25
  • Rothdale Rd - 4, 6, 8, 10, 18, 22, 28, 30, 34, 36, 42, 68
  • Scales St - 5, 7, 10, 11, 15
  • Tremansen St - 3, 8, 9, 11, 12, 14, 18
  • Thomson Cres - 3, 11, 12, 29, 31, 33
  • Thornton Cres - 3, 6, 7, 8, 10, 11, 14, 15, 16, 17, 19, 20, 22, 23, 24, 25, 27, 29, 34, 35, 37, 40, 46, 51, 57, 59
  • Wilson Cres - 3, 6, 7, 18, 19, 21, 24, 25, 26, 27, 28, 31, 32, 33, 34, 38, 40, 42, 46, 48
  • Yeadon Cct - 3, 5, 6, 7, 8, 9, 11, 15, 19, 22, 23, 29, 30, 38, 39, 40, 41, 51
Palmerston Durack
Water ✅ 10.50am: Water supply restored. Thanks for your patience.
⚠️💧Water supply interruption affecting parts of Durack. Estimated restoration time: 11.15am.
Water
✅ 10.50am: Water supply restored. Thanks for your patience.
⚠️💧Water supply interruption affecting parts of Durack. Estimated restoration time: 11.15am.
Resolved
Tue 23 Jun 10:30am
Resolved

Gambier Way

Katherine, Roper Gulf and Vic Daly Borroloola
Water ✅ 10.20 am:: Water supply restored. Thanks for your patience.
⚠️💧Water supply interruption affecting parts of Garawa 2. Water leak repair underway. Estimated restoration time: 10.15am.
Water
✅ 10.20 am:: Water supply restored. Thanks for your patience.
⚠️💧Water supply interruption affecting parts of Garawa 2. Water leak repair underway. Estimated restoration time: 10.15am.
Resolved
Tue 23 Jun 08:20am
Resolved
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View all current outages and future planned works

Call 1800 245 090 any time if you notice a serious problem with power or water facilities. In an emergency call 000

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