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Emergency information - contact us

  1. Home IconOutages and works
  2. Emergency information - contact us

Emergencies and faults

If you see a life-threatening or dangerous situation such as a powerline on the ground, call 000 or the 24/7 Power and Water emergency line on 
1800 245 090 immediately.

Our top priority is making sure the community and our employees are safe while responding to faults and outages affecting our power, water and sewerage services.

View outagesReport a fault

We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of this land and are committed to reconciliation among all Australians.

Learn about our vision for reconciliation

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