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Emergency information - contact us

  1. Home IconOutages and works
  2. Emergency information - contact us

Emergencies and faults

If you see a life-threatening or dangerous situation such as a powerline on the ground, call 000 or the 24/7 Power and Water emergency line on 
1800 245 090 immediately.

Our top priority is making sure the community and our employees are safe while responding to faults and outages affecting our power, water and sewerage services.

View outagesReport a fault

We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of this land and are committed to reconciliation among all Australians.

Learn about our vision for reconciliation

Current outages:
-   planned  works
-   unplanned  outages
View all future planned outages
Works or Outages
Location
Outage Details
Outage Type
Details
Order No.
Start/End
Start
Estimated End
Palmerston Moulden
Water 👷Update 4:30pm - Crews remain on site completing repairs. Outage due to burst water main. Next update 6:30pm.
⚠️💧 A water outage is affecting customers in Moulden. Outage due to burst water main. Next update 4:00pm
Water
👷Update 4:30pm - Crews remain on site completing repairs. Outage due to burst water main. Next update 6:30pm.
⚠️💧 A water outage is affecting customers in Moulden. Outage due to burst water main. Next update 4:00pm
Sun 12 Jul 01:55pm
Unknown
Sun 12 Jul 01:55pm
Unknown
Katherine, Roper Gulf and Vic Daly Daly RiverNauiyu
Water 👷‍♂️24 June: Nauiyu/Daly River - Boil water alert remains active.
👷‍♂️13 April: Nauiyu/Daly River - Boil water alert is active.
⚠️💧 Water outages caused by flooding affecting customers in Nauiyu/Daly River.
Water
👷‍♂️24 June: Nauiyu/Daly River - Boil water alert remains active.
👷‍♂️13 April: Nauiyu/Daly River - Boil water alert is active.
⚠️💧 Water outages caused by flooding affecting customers in Nauiyu/Daly River.
Mon 23 Mar 01:45pm
Unknown
Mon 23 Mar 01:45pm
Unknown
Planned Work
Darwin - city and suburbs Wulagi
Water
Water supply maybe interrupted for maintenance work.
Water

Water supply maybe interrupted for maintenance work.
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm

Kingfisher Cres.

Planned Work
Palmerston Woodroffe
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm

Betelgeuse Ct.

Planned Work
Palmerston Driver
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm

Martin Ct.

Planned Work
Palmerston Moulden
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm

Politis Ct. &  Davoren Cct.

Planned Work
Palmerston Woodroffe
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm

Betelgeuse Ct.

Planned Work
Palmerston Driver
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm

Martin Ct.

Planned Work
Palmerston Moulden
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm
Mon 13 Jul 01:00pm
Mon 13 Jul 04:00pm

Politis Ct. & Davoren Cct.

Planned Work
Alice Springs and Central Desert Desert Springs
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm

Cromwell Dr.

Planned Work
Palmerston Moulden
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm

Parmentier Pl.

Planned Work
Palmerston Rosebery
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm

Rosebery Dr.

Planned Work
Darwin - rural Batchelor
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm

Mardango Cres.

Planned Work
Darwin - city and suburbs Leanyer
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm

Rosewood Cres.

Planned Work
Darwin - city and suburbs Alawa
Water Water supply may be interrupted for maintenance work.
Water
Water supply may be interrupted for maintenance work.
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm
Mon 13 Jul 09:00am
Mon 13 Jul 01:00pm

Halls St.

Planned Work
Katherine, Roper Gulf and Vic Daly CossackEmungalanFlorinaKatherineKatherine EastKatherine South
Power

We will be upgrading power service lines around Cossack, Emungalan, Florina, and Katherine area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#6029213
Power

We will be upgrading power service lines around Cossack, Emungalan, Florina, and Katherine area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#6029213
Wed 01 Jul 08:00am
Wed 30 Sep 04:00pm
Wed 01 Jul 08:00am
Wed 30 Sep 04:00pm
  • Acacia Dr -  2, 9, 11, 13, 16, 17, 18, 19, 20, 24, 26, 27, 29, 31, 34, 35, 41, 44, 55, 67, 72
  • Auster St - 9
  • Banksia Ct - 5, 6, 7
  • Burnet Ct - 2, 7, 8, 14, 17
  • Callanan Ct - 16, 17
  • Cameron St - 1
  • Cassia Ct - 8
  • Casuarina St - 16, 17
  • Clarke Cres - 16, 29, 31, 33, 34, 35, 40, 48
  • Coolibah Cct: - 10, 12, 21, 25, 30, 33, 35, 43, 49, 51, 53, 59, 61
  • Cossack Rd - 240
  • Crawford St - 10, 11, 12
  • Dakota St - 8, 14, 20
  • Davis Ct - 10, 11, 12, 14, 17, 19, 21
  • De julia Ct - 4, 5, 6, 7, 10, 17, 18
  • Donegan Cres - 25
  • Dove St - 7
  • Finniss Pl - 4, 14, 19, 20, 21, 22, 23, 24
  • Florina Rd - 179, 985
  • Fomin Pl - 4, 5, 6, 8
  • Forscutt Pl - 1, 2, 3, 4, 6, 7, 10, 19
  • Fourth St - 5, 7, 9, 18, 20
  • Frangipanni Ct - 5, 8, 10, 11, 14, 15, 17, 18, 19, 22
  • Giles St - 45, 65, 67, 73, 75, 77, 79, 83, 111, 127
  • Glencoe Ct - 5, 6, 20, 21, 22, 23
  • Gregory Ct - 3, 7, 19, 20, 22, 25, 27
  • Grevillea Rd - 7, 9, 13, 15, 17, 19, 47, 51
  • Helena Rd - 275
  • Hendry Rd - 70, 339
  • Herbert Ct - 4, 6, 10, 11, 12, 15, 16, 17, 18
  • Heron Cres - 2, 8, 9, 10, 12, 20, 39
  • Hibiscus Ct - 1, 2, 3, 5, 6, 7, 8, 9, 11, 12, 15, 17, 19
  • Holtze Cres - 2, 6, 7, 8, 10, 11, 15, 16, 18, 20, 24, 27, 29, 31, 43, 45
  • Hudspeth Pl - 2, 3, 4, 6, 9, 13, 14, 15, 16, 18
  • Hunt Ct
  • Ixora Ct - 4
  • Jukes Cres - 14
  • Kurrajong Ct - 1, 9, 10, 11, 12, 13, 14, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25
  • Light Ct - 2, 3, 4, 5, 6, 7, 9, 12, 15
  • Lindsay St - 20, 22
  • Lockheed Rd - 12, 14, 16, 24, 30, 36, 44, 46, 72
  • Maluka Rd - 2, 4, 9, 10, 21, 33, 36, 55, 70, 74, 82, 84, 86, 88, 92, 94
  • Martin Tce - 4, 10, 16, 18, 19, 21, 24, 30, 32, 44, 54, 60
  • Miniata Ct - 2, 12
  • Neal Pl - 2, 3, 8, 9, 10, 13
  • Needham Tce - 3, 6, 7, 8, 10, 17, 20, 22,
Planned Work
Darwin - city and suburbs JingiliLudmillaParapWagaman
Power

We will be upgrading power service lines around Jingili, Parap, Ludmilla & Wagaman area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#6031218
Power

We will be upgrading power service lines around Jingili, Parap, Ludmilla & Wagaman area. The works may require an interruption to your power supply for around 1.5 hours to complete the replacement safely. Please secure pets and provide clear access to your service line.

#6031218
Fri 05 Jun 07:00am
Fri 31 Jul 07:00pm
Fri 05 Jun 07:00am
Fri 31 Jul 07:00pm
  • Ambon St - 1
  • Amsterdam Cct - 33
  • Borella Cct - 28, 38, 50, 64, 72, 86
  • Carpentier Cres - 21, 35, 48
  • Carstens Cres - 35, 50
  • Coen St - 4
  • Colster Cres - 4, 7, 10, 18
  • Davies St - 3
  • Drysdale St - 40, 64
  • Freshwater Rd - 10, 14, 16
  • Fitzer Dr - 15
  • Gaden Cct - 8
  • Groote St - 7, 13
  • Jingili Tce - 6, 7, 9, 57, 75, 76
  • Knowles St - 10
  • Macassar St - 14
  • Malay Rd - 14
  • Mayhew Cres - 23
  • McKeddie St - 11
  • Mosec St - 20, 24, 26
  • Nemarluk - 2, 62
  • Pickford St - 18
  • Rothdale Rd - 45, 47, 79
  • Sawyer St - 5
  • Sowden St - 10, 15, 17
  • Tasman Cct - 29, 44
  • Wells St - 16
  • Winton St - 22
Alice Springs and Central Desert East Side
Water ✅ 3.15 pm: Water supply restored. Thank you for your patience.
👷 Crew continuing with repairs. Estimated restoration time: 4.30pm

⚠️💧Water supply interrupted for urgent repairs. Surrounding areas may notice low water pressure. Estimated restoration time: 2.30pm.
Water
✅ 3.15 pm: Water supply restored. Thank you for your patience.
👷 Crew continuing with repairs. Estimated restoration time: 4.30pm

⚠️💧Water supply interrupted for urgent repairs. Surrounding areas may notice low water pressure. Estimated restoration time: 2.30pm.
Resolved
Mon 13 Jul 01:26pm
Resolved

Renner Street

Alice Springs and Central Desert Ross
Water ✅ 4.28 pm: Water supply restored. Thank you for your patience.
⚠️💧 An emergency water outage is affecting customers. Please note customers in surrounding areas may experience low pressure. Next update 4.30pm.
Water
✅ 4.28 pm: Water supply restored. Thank you for your patience.
⚠️💧 An emergency water outage is affecting customers. Please note customers in surrounding areas may experience low pressure. Next update 4.30pm.
Resolved
Mon 13 Jul 12:21pm
Resolved

Ross Hwy. & Baldissera Dr.

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View future planned works
View all current outages and future planned works

Call 1800 245 090 any time if you notice a serious problem with power or water facilities. In an emergency call 000

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