For customers wanting to permanently or temporarily connect or disconnect their services

Before you apply

  1. Before completing this form make sure that you have read our moving and building guide to understand what you need to do, in some cases it may be nothing!
  2. Allow five business days from time of notification for "Temporary disconnection" requests.
    All requested services have charges; work outside of normal business hours, Monday to Friday, 8am to 4pm, might have additional charges. You must submit all electrical modifications/alterations and planned electrical repairs by means of a Notice of Intention Form.

Life support customers

If you or someone at your home uses life support equipment, it's important that you let us or your electricity retailer know and keep us up to date with your situation.

Learn more about who can be a life support customer and how to register on our Life support customers page.

This form is for:

Remote customers wanting to connect or disconnect water or power

All customers wanting to temporarily disconnect their power services

Business and residential customers

Do not need to use this form if you are an urban customer moving home

Do not use this form if you are located in Alyangula and Nhulunbuy (contact your local council)

Do not use this form if you are located in Jabiru. Use our Jabiru connections and disconnections.

Before you begin, tell us what you need
Please note, some communities are managed by the local council instead. For Alyangula please call 08 8987 4444, for Jabiru please call 08 8979 9444 and for Nhulunbuy please contact 08 8939 2200.
Please note if you are connecting power there will be an establishment fee charged to your account.
We don't service that area, please contact a retailer for that area.
You don't need to disconnect your water/sewer services, the account stays in the title holder(s) name.
You don't need to connect your water/sewer services, the account stays in the title holder(s) name.
Power connections - We don't service that area, please contact a retailer for that area.
Water services - You don't need to disconnect your water/sewer services, the account stays in the title holder(s) name.
Power connections - We don't service that area, please contact a retailer for that area.
Water services - You don't need to connect your water/sewer services, the account stays in the title holder(s) name.
Business information
If this is the first time this business/company has had an account with Power and Water Corporation, you will need to upload a copy of your Business Registration Certificate in order for your connection to be completed.
Contact details
This will be a number between 5 and 9 digits long, usually beginning with 0
This person will be listed as the new account holder
This person will be listed as the new account holder
Date of birth *
This is needed to verify you as an NT resident
For example, if you selected drivers license above you would insert your drivers license number here
For example, if you selected drivers license above you would insert your drivers license number here
Full name of the person you wish to authorise to make account enquiries but is not responsible for any debt.
Contact details
This will be a number between 5 and 9 digits long, usually beginning with 0
Date of birth *
Contact Details
Date of birth *
Property details
This is the lot number for the address of the new connection/disconnection
This should be the address of your new connection/disconnection. Please include street address, suburb and postcode
Is your postal address the same as your full address? *
This is where we will send any bills
For example life support systems or manufacturing processes that rely on power or water services. This will allow us to work out the correct date and times for you.
Property details
This is the lot number for the address of the new connection/disconnection
This should be the address of your new connection/disconnection. Please include street address, suburb and postcode
Is your postal address the same as your full address? *
This is where we will send any bills
Temporary disconnections
Would you like us to remove the service fuse? *
Would you like us to remove the service line? *
Please confirm: *
Please confirm the following:
I/We confirm the request:
I/We understand that in accordance with the Privacy Act:
I/We understand and accept that Power and Water Corporation may:
Please confirm the following:
I/We confirm the request: *
I/We confirm the request: *
I/We understand that in accordance with the Privacy Act: *
I/We understand and accept that Power and Water Corporation may: *