Permanent removal of services and/or meters

For customers wanting their service line and/or power and water meters permanently removed

This form is suitable for commercial and residential customers who are demolishing their property and require the service line and/or power and water meters permanently removed and disconnected from the network.

This form is for:

Customers or builders demolishing their home or business

Customers wanting PERMANENT removal of all services and meters

Do not use this form if you are moving properties

Do not use this form if you require a temporary disconnection from the network

Removal details

I would like to apply for permanent removal of the following: *

Water meter
Power meter
Power supply to the property

What is your water meter number? (if relevant)

What is your power meter number? (if relevant)

What is your reason for permanent removal of these services? *

When would you like the services removed? * Please note this is just a guide we will contact you to arrange the date. We can only accept dates 5 days in advance between the hours of 6am - 3pm (weekdays) - $379.00 - out of hours $1043.

Property details

Lot number (optional)

Full site address * This should be the address of your new (dis)connection. Please include street address, suburb and postcode

Are there any problems with access to the property? (optional) e.g locked gate or dogs etc. Important: If full access is not provided we may not be able to complete your connection within two business days. If Power and Water is required to complete more than one trip, additional fees may apply.

Customer contact details

Customer ID (if known) Your Customer ID can be found at the top right hand corner of your bill, include all digits excluding the dash

First name *

Last name *

Phone number * this will become the registered number on the account

Email address * this will be where we send all correspondence

Please confirm the following:

I understand that this is a PERMANENT removal *

Important - in some cases you may only want to disconnect and leave these fixtures or services on the property. This is a much simpler process and does not include the permanent removal fees. Please only continue with this form if you wish to permanently disconnect

Charges and timeframes *

Work will be carried out within 14 business days of notification where possible. Charges apply for all requested services. Additional charges may apply for works outside of normal business hours, Monday to Friday, 6am to 3pm.

Personal information *

I/we understand Power and Water Corporation may store personal information in paper and electronic formats. Power and Water takes all reasonable steps to ensure the security of all customer data. Personal information is maintained in a secure environment accessed only by authorised personnel. However, any data sent over the internet or store on internet servers cannot be guaranteed to be fully secure. These activities are undertaken at your risk.

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