Search our current known power outages below
Our priority is to make sure the community and our employees are safe while responding to faults and outages affecting power, water and sewerage services.
Getting reconnected
Reconnecting essential services after a cyclone is not just a matter of flicking a switch or turning a tap. It can be a range of complex tasks that may take some time.
Power to your property
If the power line attached to your building has pulled away, stay away and call Power and Water.
Solar panel safety
Do not attempt to reconnect rooftop solar systems after a severe storm or cyclone, or roof damage, as your roof may be electrified.
Safety around powerlines
Stay safe around fallen, sparking, low hanging or damaged powerlines. Always assume they are live.
Report a fault
If the address of the fault is not appearing in the current known outages above, report the fault here.
How we respond to emergencies
How we restore power, water and sewerage services after severe weather.