Small and medium business customers

Power and Water provide electricity to around 12,000 small and medium businesses across the Northern Territory. We want to hear your ideas for how we can manage and build on the network now and in the future.

Our business community – large and small represent around 10% of our total customer based but mark up a much greater proportion of the total consumption of energy in our regulated network.  Around 40% of our revenues are collected from the non-residential sector.

Business customers have told us they want meaningful, minimal engagement on issues that are important to them.  Business customers rely heavily on the reliability of the network.  The cost of electricity is also a key consideration as for many it is a key input to their business operations and competitiveness.  Many businesses support network investment to support a shift to renewable generation.

We want to hear the voice of small to medium sized businesses as we plan for our energy future, together.

We are seeking your feedback on your existing experience of energy and your perspective about the renewable energy future and our plans for the 2024-29 period.