Water and sewerage problems

Power and Water maintains more than 2000 kilometres of water mains and more than 1000 kilometres of sewer mains. Cyclones, storms and floods can impact the water and sewerage networks.

Water supply

Some of the problems you may experience during or immediately after a cyclone, storm or flood include:

  • interruption or loss of pressure to your water supply due to damaged water supply infrastructure
  • possible contamination of the water supply due to backflow or broken pipes
  • loss of stored water and reduced pressure due to damaged water supply infrastructure and excessive water usage after a cyclone, storm or flood
  • water restrictions due to major damage to the power supply and/or water supply infrastructure
  • water boil alerts issued by the Department of Health.

Sewer system

Some of the problems you may experience during or immediately after a cyclone, storm or flood include:

  • sewer overflows – for more information see the Keep storm water out of the sewer system fact sheet
  • sewer access openings or manholes that have unlocked – report to 1800 245 092
  • overflows from private properties – for more information see the  overflow relief gullies (ORGs) fact sheet
  • risk of overflows from some sewer pump stations until restoration of power is complete – stay away from pooling water.

Keep your Overflow Relief Gully (ORG) clean and clear. It’s better for sewage to overflow in your garden – not in your home.