Our preparations

During the dry season in the Top End and winter in Central Australia, we prepare for upcoming storm season by rolling out a program of network maintenance and upgrades. Your safety is our priority and are committed to ensuring that our network and our dedicated team are prepared for any weather conditions.

Our preparations include:

  • vegetation management along water mains and powerlines
  • checking and cleaning the sewer network
  • training and preparation of crews and other employees
  • ordering additional standby equipment
  • power and water network upgrades and maintenance.


  • We trim trees and grass away from our network to reduce the risk of fire or storm damage.
  • We encourage people in the community to check that tree branches on their property are well clear of powerlines and if they are, stay clear and call us for our advice.
  • We have installed lightning arrestors and insulated cross arms on thousands of power poles.
  • We have modern protection systems in our substations that let us know of any damage to the network.
  • We have ordered extra power poles and other hardware essential to electricity supply so we have plenty in stock for repairs.
  • We train, prepare and test our crews and other employees to respond to emergency situations all year.

Water and sewerage services

  • We regularly check sewers for blockages to limit overflows in heavy rain.
  • We have installed permanent, onsite standby equipment to operate major water and sewerage pumping stations in power outages.
  • We are gradually placing fire hydrants underground to reduce damage to the water supply system from hazards like falling trees and flying debris.
  • We have extra pipes, fittings and other hardware in stock so we can immediately repair damaged water and sewerage infrastructure.
  • We have identified critical water supply channels and have developed plans to ensure these are kept open so water supply continues to flow to essential locations, such as hospitals and emergency services.
  • Our water supply system is kept pressurised as long as possible in a flood or cyclone to minimise risks of contamination.

System Control

  • We conduct technical evaluations to ensure our power system is capable of withstanding difficulties during the storm season.
  • We train our employees to handle and respond to power system emergencies all year.
  • We monitor weather changes 24 hours a day, seven days a week and when the storm hits we are ready to send out crews and coordinate the restoration process.