Electricity service line on your property
If the powerline attached to the fascia (the area under the roof edge) has pulled away from your house or business due to storm, cyclone, tree or other damage, it is your responsibility to have a Northern Territory licensed electrician check your property and issue a Certificate of Compliance before we can reconnect your power.
This is to protect you and your property. The Certificate of Compliance confirms that your house is safe to reconnect power, ensuring we don't endanger your life by reconnecting your house if it's damaged or has water logged wiring.
When you have this certificate call us on 1800 245 092. Please leave the certificate in your meter box as the repair crew will need to see it before they can begin any work. We will send a repair crew to restore your power supply as soon as possible.
Electricity service line in urban areas
Electricity service line in rural areas