Pricing and tariffs

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Water tariffs and charges Sewerage tariffs and charges Power tariffs and charges

Water, sewerage and electricity prices are regulated by the NT Government through a pricing order issued by the Minister in accordance the Water Supply and Sewerage Services Act 2000 and  by the Treasurer under the Electricity Reform Act 2000  .

You can estimate your next bill using our meter reads bill estimator.

Why the tariff prices change

Every year, the Northern Territory Utilities Commission reviews the costs of water, sewerage, and electricity and sets the prices.  This means that the prices you pay for these services can change from one year to the next.

Water supply & sewerage services pricing order 1 July 23 - 30 June 24

Electricity pricing order 1 July 23 - 30 June 24

Why your bill changes from one financial year to the next

You may notice that your invoice looks different when it goes across the financial year. This is because we use split rates to make sure we charge you correctly when there are changes in the tariff prices during this time.

A split rate explained

A split rate is a way to calculate your charges when your bill covers more than one period, like when it crosses the end of the financial year.

How the split rate works

We divide your usage into the previous (last year) and new financial years (this year).  We calculate part prices using the current rate.

What you will see on your bill

When your bill crosses over the end of the financial year, you will see two separate lines for your charges.

One line will show the charges for the previous financial year, and the other line will show the charges for the new financial year.

This helps you see how the rates have been applied and understand your bill better.

See an example of what your bill might look like

Water tariffs

GST does not apply to water tariffs and charges.

^ No fixed daily charge applies to standpipes and portable meters.
Customer type Previous tariffs amount per kilolitre
1 July 2022 to 30 June 2023
Current tariffs amount per kilolitre
1 July 2023 to 30 June 2024
Domestic $2.0606 $2.1162
Commercial $2.0606 $2.1162
Government $2.1858 $2.2448
Standpipes^ $3.0464 $3.1287
Portable^ $2.6229 $2.6937

Plus a fixed daily charge

Charges are based on the size of the portable meter or permanent connection. No fixed daily charge applies to standpipes and portable meters.

Connection size Previous fixed daily charge amount  
1 July 2022 to 30 June 2023
Current fixed daily charge amount
1 July 2023 to 30 June 2024
Up to 25 mm $0.8605 $0.8837
26 to 40 mm $2.2030 $2.2625
41 to 50 mm $3.4349 $3.5276
51 to 100 mm $13.8773 $14.2520
101 to 150 mm $30.9756 $31.8119
151 to 200 mm $55.0819 $56.5691
Above 200 mm proportional to meter size (price on application) proportional to meter size =
area of connected cross-section (in square meters) ÷ $490.87 × 0.8837 cents.

Sewerage tariffs

Domestic

A fixed annual charge of $891.35 applies to residential properties and vacant blocks able to be connected to the sewerage service. It applies whether the service is connected or not and regardless of the number of sanitary fittings in each residence.

Non-domestic

For properties with none, one or two sanitary fittings, a fixed annual charge of $891.35.

For properties with three or more refer to the table below.

Non-domestic sewerage tariff

Sanitary fittings Amount for each additional fitting.
3 to 24 $891.35 plus $606.82 for each fitting more than 2.
25 to 49 $14, 241.23 plus $569.21
50 to 99 $28,471.64 plus $528.48
100 to 149 $54,895.64 plus $491.04
More than 149 $79, 447.64 plus $475.51

Service charges for water and sewerage

These services are not available outside of business hours.

ServiceCharge
Establishment of new water account $111.00 including establishment fee
Transfer of existing water account $56.00
Special meter readings requested by the customer $50.00
Removal of water restrictor $95.00
Reprint statement (per statement) $8.50

Find out more about your payment options.

Power tariffs and charges

Power and Water is responsible for electricity distribution across the Northern Territory.  Your power retailer charges you for electricity services. We only retail power in some specific remote areas.

Find out if you're a remote customer.

GST is inclusive for all power tariffs and charges.

Domestic power tariffs

Standard meter

28.1117 cents per kilowatt hour plus fixed charge of 55.42 cents per day.
Amount (GST inclusive)

Prepayment meter

30.9066 cents per kilowatt hour includes a fixed daily charge.
Amount (GST inclusive)

Application of domestic tariff rates

The domestic tariff is applicable for premises intended to be used for residential purposes, excluding serviced apartments, but including:

  • electricity used on vacant land zoned for residential purposes
  • living premises of retirement villages (must be separately metered).

Commercial power tariff

Standard meter

Standard meter

32.7158 cents per kilowatt hour plus fixed charge of 86.54 cents per day.
Amount (GST inclusive)

Time of use meter

41.8588 cents per kilowatt hour from 6am to 6pm weekdays including public holidays (peak);

23.5543 cents per kilowatt hour from 6pm to 6am weekdays and all weekends (off-peak); plus fixed daily charge of 86.54 cents per day.
Amount (GST inclusive)

Application of commercial tariff rates

The commercial tariff is applicable for intended to be used for non-residential purposes, including:

  • electricity used on vacant land zoned for residential purposes
  • temporary supply (for example, for building purposes)
  • motels, hotels, service apartments and any form of temporary accommodation
  • shops, offices, warehouses and industrial or manufacturing plants
  • mining enterprises
  • farms.

Service charges for electricity services

* Includes retail establishment or administration fee.
ServiceCharge
Establishment fee for new connection, re-establishment after disconnection or transfer of an existing account $70.57
Reconnection after failure to pay (business hours) $70.57*
Reconnection after failure to pay (after hours) $131.08*
Special meter readings requested by the customer (business hours only) no appointment $46.40*
Special meter readings requested by the customer (business hours only) with appointment $100.35*
Exchange or replace meter - single phase $720.64
Reprint statement (per statement) $8.50

Business hour (BH) connections are from Monday to Friday, 8am to 4pm.

For the full list of approved tariffs and charges, including both Standard Control Services and Alternative Control Services, refer to Appendix 2 to Appendix 5 of Power and Water’s 2023 - 24 Network Pricing Proposal.

For more information on connecting or modifying a service, refer to our power connections page.

Find out more about our payment options.

Public Benevolent Institution (PBI)

The PBI tariff offers PBI -registered charities in the Northern Territory a lower electricity rate than the flat rate commercial tariff. Spending less on electricity means these organisations can invest more of their funds where these are really needed - to assist people in distress.

28.9600 cents  per kilowatt hour plus fixed charge of  67.62 cents  per day.
Amount (GST inclusive)