Current outages and works
If you see a life-threatening or dangerous situation such as a powerline on the ground,
call 000 or the Power and Water emergency line on 1800 245 090 immediately.
Our top priority is making sure the community and our employees are safe while responding to faults and outages affecting our power, water and sewerage services.
View the schedule for our upcoming planned works.
We will be inspecting power service lines around Wagaman from 15 January to 31 March 2024. To safely complete the inspections our crews will use GOPRO cameras and may need to enter your property. An inspection generally takes less than 20 minutes and does not need to interrupt your power supply. If this affects you, we'll deliver more information to you in the New Year.
We will be inspecting power service lines around Wagaman from 15 January to 31 March 2024. To safely complete the inspections our crews will use GOPRO cameras and may need to enter your property. An inspection generally takes less than 20 minutes and does not need to interrupt your power supply. If this affects you, we'll deliver more information to you in the New Year.
Cable replacement works will take place in Gunbar Street, Bayview: Monday 28 September to November 2023 8am to 5pm Monday to Friday 9am to 4pm Saturday When works are complete there may be a short power interruption to connect the new cable. We will notify you when this will take place.
Cable replacement works will take place in Gunbar Street, Bayview: Monday 28 September to November 2023 8am to 5pm Monday to Friday 9am to 4pm Saturday When works are complete there may be a short power interruption to connect the new cable. We will notify you when this will take place.
Flood response: Isolated disconnections for safety due to flooding.
Flood response: Isolated disconnections for safety due to flooding.
👷♂️22 March - Power has been restored and all properties have power to network connection points. 4 properties remain disconnected and will be connected as required by local contractors.
👷♂️21 March - The power network is now fully restored and properties requiring an electrical safety Certificate of Compliance are being reconnected as certificates are received. Nine properties remain without power.
👷♂️ 20 March - Restoration works are underway and much of the power network has been repaired. Assessments are underway to determine damage to houses and those that require an electrical safety Certificate of Compliance before they can be reconnected.
👷♂️ 18 March - Due to weather conditions and impacts, we are still unable to reach the community to commence repairs.
👷♂️ 17 March - We are unable to reach the community to commence repairs. We hope to get to site Monday 18 March to commence repairs and restoration.
⚠️ Strong wind has caused a tree to fall onto powerlines causing a power outage. Stay away from damaged powerlines and stay safe.
👷♂️22 March - Power has been restored and all properties have power to network connection points. 4 properties remain disconnected and will be connected as required by local contractors.
👷♂️21 March - The power network is now fully restored and properties requiring an electrical safety Certificate of Compliance are being reconnected as certificates are received. Nine properties remain without power.
👷♂️ 20 March - Restoration works are underway and much of the power network has been repaired. Assessments are underway to determine damage to houses and those that require an electrical safety Certificate of Compliance before they can be reconnected.
👷♂️ 18 March - Due to weather conditions and impacts, we are still unable to reach the community to commence repairs.
👷♂️ 17 March - We are unable to reach the community to commence repairs. We hope to get to site Monday 18 March to commence repairs and restoration.
⚠️ Strong wind has caused a tree to fall onto powerlines causing a power outage. Stay away from damaged powerlines and stay safe.
💧21 March - Normal water pressure has been restored to all properties and our crew is continuing to work on the water network.
💧4.30pm 20 March - Pumping infrastructure has been returned to service and the elevated tank is in operation. A temporary chlorine treatment has been established and water pressure is back to normal for most properties.
💧10am – 20 March - Water supply is restored and the water is safe to drink. Please continue to minimise water use until further notice. Repair works are underway to restore normal water supply.
💧7:15 pm 17 March - Water supply is restored and the water is safe for drinking. Please continue to minimise water use until further notice. Repairs will be undertaken tomorrow to restore normal water supply.
💧5:15 pm 17 March - Water supply restored at low pressure. Water needs to be boiled before drinking. Please conserve water while we continue to work on repairing the water supply system.
⚠️Water supply outage. Power supply to water pumps has been affected by powerline damage due to a fallen tree. Water supply will be affected until power can be restored.
💧21 March - Normal water pressure has been restored to all properties and our crew is continuing to work on the water network.
💧4.30pm 20 March - Pumping infrastructure has been returned to service and the elevated tank is in operation. A temporary chlorine treatment has been established and water pressure is back to normal for most properties.
💧10am – 20 March - Water supply is restored and the water is safe to drink. Please continue to minimise water use until further notice. Repair works are underway to restore normal water supply.
💧7:15 pm 17 March - Water supply is restored and the water is safe for drinking. Please continue to minimise water use until further notice. Repairs will be undertaken tomorrow to restore normal water supply.
💧5:15 pm 17 March - Water supply restored at low pressure. Water needs to be boiled before drinking. Please conserve water while we continue to work on repairing the water supply system.
⚠️Water supply outage. Power supply to water pumps has been affected by powerline damage due to a fallen tree. Water supply will be affected until power can be restored.
⚠️25 March - Power has been restored to Garawa 1 and 2. Six properties require an electrical safety Certificate of Compliance before power can be reconnected.
⚠️24 March - Power has been restored to Garawa 1 and 2. Our crew remains on site assessing and repairing damage.
⚠️ 22 March - For safety power remains disconnected to Garawa 1 and 2.
⚠️ 20 March - For safety with the rising flood waters power has been disconnected to Garawa 1 and 2.
⚠️9.00 am 19 March - Isolated power interruptions due to trees and branches on powerlines. Our crew is working to safely restore power as quickly as possible.
⚠️ 18 March - Severe weather is causing interruptions to power supply in the region. Our crews are on standby and will respond when it is safe. Destructive winds will cause damage to powerlines. Always assume fallen powerlines are live and dangerous – stay away and stay safe.
⚠️25 March - Power has been restored to Garawa 1 and 2. Six properties require an electrical safety Certificate of Compliance before power can be reconnected.
⚠️24 March - Power has been restored to Garawa 1 and 2. Our crew remains on site assessing and repairing damage.
⚠️ 22 March - For safety power remains disconnected to Garawa 1 and 2.
⚠️ 20 March - For safety with the rising flood waters power has been disconnected to Garawa 1 and 2.
⚠️9.00 am 19 March - Isolated power interruptions due to trees and branches on powerlines. Our crew is working to safely restore power as quickly as possible.
⚠️ 18 March - Severe weather is causing interruptions to power supply in the region. Our crews are on standby and will respond when it is safe. Destructive winds will cause damage to powerlines. Always assume fallen powerlines are live and dangerous – stay away and stay safe.
Dixon Rd - 70
Kurrajong Crescent
Odegaard Dr
⚠️ Water supply maybe interrupted for emergency repairs in Nichols St, Durack. Estimated restoration time is 3pm.
⚠️ Water supply maybe interrupted for emergency repairs in Nichols St, Durack. Estimated restoration time is 3pm.
There are currently no outages in your area!
View future planned worksReport outages and interruptions
Our crews are prepared to respond and restore services as safely and quickly as possible.
Planned works
We undertake regular maintenance and upgrades to reduce the number of unplanned outages and issues in future.
Report a fault
Please run through our quick fault checklist to see if you need to report a fault to us.
We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of this land and are committed to reconciliation among all Australians.