Our top priority is making sure the community and our employees are safe while responding to faults and outages affecting our power, water and sewerage services.
View the schedule for upcoming planned works.
Underground power cable upgrade Matthews Road and Ringwood Street, Malak Works will take place from Monday to Friday between 8am and 5pm and on Saturdays from 9am to 4pm.
Underground power cable upgrade Matthews Road and Ringwood Street, Malak Works will take place from Monday to Friday between 8am and 5pm and on Saturdays from 9am to 4pm.
We are replacing the roof and repainting the Salonika elevated water tank at Goyder Road, Parap, to ensure we maintain our network water quality and infrastructure.
Works will take place 7am to 5pm Monday to Friday and 7am to 2pm on Saturdays. You can see more information about the works.
We are replacing the roof and repainting the Salonika elevated water tank at Goyder Road, Parap, to ensure we maintain our network water quality and infrastructure.
Works will take place 7am to 5pm Monday to Friday and 7am to 2pm on Saturdays. You can see more information about the works.
Goyder Road
Sewer upgrade works are taking place at the corner of Lakeside Drive and Trower Road. Customers should not experience any change to services during the works. See more information
Sewer upgrade works are taking place at the corner of Lakeside Drive and Trower Road. Customers should not experience any change to services during the works. See more information
Lakeside Drive
Trower Road
Crew on site carrying out urgent water main repairs.
Crew on site carrying out urgent water main repairs.
Crew responding.
Crew responding.
Due to road and maintenance works the Victoria Highway water filling point will be closed from Monday 23 May to 6 June 2022. To maintain your access to potable water we have set up a temporary filling point at 46 Crawford Street, Katherine, next to Outback batteries. We thank you for your understanding while we deliver our maintenance works and ensure the continued delivery of safe and reliable water for our customers.
Due to road and maintenance works the Victoria Highway water filling point will be closed from Monday 23 May to 6 June 2022. To maintain your access to potable water we have set up a temporary filling point at 46 Crawford Street, Katherine, next to Outback batteries. We thank you for your understanding while we deliver our maintenance works and ensure the continued delivery of safe and reliable water for our customers.
Outages and interruptions
Our crews are prepared to respond and restore services as safely and quickly as possible.
Planned works
We undertake regular maintenance and upgrades to reduce the number of unplanned outages and issues in future.
Report a fault
Please run through our quick fault checklist to see if you need to report a fault to us.
In light of the current COVID-19 situation, to keep our customers, crews and contractors safe we’re following strict hygiene and physical distancing practices. When we’re working at your property or nearby you can help by:
- following physical distancing guidelines if you need to interact with us.
- contacting us before we enter your property to let us know if you or someone in your household is self-isolating and not approaching us when we’re there.
Some work needs the power or water to be turned off to protect our crews.
We know there’s never a good time to be without power or water, so we’re doing all we can to keep any disruption to a minimum.