NT Concession Scheme and NT Seniors Recognition Scheme

Power and Water administers Pensioner and Carer concessions for electricity, water and sewerage services on behalf of the Territory Families.

The Northern Territory Pensioner and Carer Concession Scheme is an initiative of Territory Families. To find out if you are eligible for a concession on your Power and Water account, please call Territory Families on 1800 777 704 , email pensionconcessionunit@nt.gov.au or go to their website.

To register

If you are eligible, provide a copy of your NT Concession Scheme membership card (issued by Territory Families) to Power and Water.

Your future bills will show the concession.

If the concession is not applied to your account, please contact us and quote your Power and Water customer ID or have the appropriate bill available.

If you are changing your address or personal details, remember to advise Territory Families to continue to receive a concession on your Power and Water account.