Our Customer and Stakeholder Engagement Program helps us identify and meet the needs and priorities of our electricity, water and sewerage customers.

You can have your say about our services or future plans by sending us an email to customerservice@powerwater.com.au

Throughout the year, we also hold engagement activities like customer focus groups, surveys, council meetings and forums.

Customer Advisory Council

The Customer Advisory Council encourages open and honest sharing of ideas and insights. We discuss the challenges we face as a business and to learn more about the challenges you face.

Our council includes Northern Territory consumer and environmental advocates, small and large industry and business groups and customers.

Our 15 council members are encouraged to talk about various Power and Water products and projects to make sure we consider different views, ideas and opinions before making final decisions.

Have your say