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Report Fault or Theft

Water and electricity theft is a serious matter. It affects us all as it causes increases in power and water rates. If you know about the theft of water or electricity please tell us about it. We will treat all information strictly confidential.

If you see water leaking from fire hydrants, meters, mains water pipes or valve boxes (they’re the small red boxes at intersections) please call us and report it.


Are you a Power and Water employee?
What is the fault/theft you are reporting?	Electricity Theft Faulty Street Light Water Leak Water Theft
Water Leak : What is the problem you are reporting?	Fire hydrant Meter Mains water pipes Valve boxes
Street Lights: What is the problem you are reporting?	Single light not operating Multiple lights not operating Flickering light Broken/smashed On constantly Dirty/obscured Damaged pole Exposed wire
Or other (please specifiy)
Where is the fault/theft occurring?
What is the pole number (if available?)
Street:
Suburb:
Town/City:
Postcode:
Name of the resident/owner
Your details (optional)
Name:
Email address:
Postal address:
Suburb:
Town/City:
Postcode:
Telephone:	(BH) (AH)

If you have supplied details, can we contact you for more information?	Yes No
Please advise if there is a convenient time during business hours:

To keep a copy of this form for your records, print this page before clicking on Send Request button below.

Thank you for taking the time to fill out the form above. The information you have provided will help us to serve you better.

IN EMERGENCY CALL 1800 245 090

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Report Fault or Theft

Where is the fault/theft occurring?

Your details (optional)