Home > Contact Us > Customer Comments

Customer Comments

Concerns, Compliments, Complaints

To help us serve you better, we need to know what you think we’re doing well and where you think we can improve. If you experience any problems with Power and Water in general or wish to make a complaint, suggestion or compliment, please fill in the form below. Or you can provide feedback in person at any of our Customer Service Centres.

For more information regarding Power and Water obligations as a service provider please read our Customer Contract.

First name:
Surname:
Service request number: (If known)		Customer ID: (If known)
Address:
Email address:
Telephone:
Please provide details of your feedback:
To keep a copy of this form for your records, print this page before clicking on Send Feedback button below.

To speak with a Power and Water staff member about your comments please call 1800 245 092.

If you are concerned that any issues have not been resolved you can also contact the Ombudsman of the Northern Territory on 1800 806 380.