Forms

Customer services

Report a power meter readOnline form  
Report a water meter read Online form   
Set up, cancel or change a direct debit Online form PDF File
Application for payment extension Online form  
Change of business billing address Online form  
Change of residential billing addressOnline form 
Customer enquiry Online form  
Credit refund request  PDF File
Claim formOnline formPDF File
Dial before you dig location request Online form

Report a problem

Report a faulty streetlightOnline form 
Report a fault or damageOnline form 
Report graffitiOnline form 
Report a smartphone App issueOnline form

Water services for urban areas

20mm water meter requestOnline formPDF File
Water filling station swipe cardOnline formPDF File
Report a water meter readOnline form

Water and sewerage services for remote communities

Residential customers
Application for water and/or sewerage connectionOnline formPDF File
Application for water disconnection Online formPDF File
Commercial customer
Authority to draw water without a meterOnline formPDF File
Authority to draw water with a meter Online formPDF File
Application for water and/or sewerage connection Online formPDF File
Application for water disconnection Online formPDF File

Electricity services for Alyangula and remote communities

Residential customers
Application for electricity connectionOnline form 
Application for electricity disconnectionOnline form 
Application for time of use tariffOnline form 
Report a power meter readOnline form 
Pay as you use metering application 
(Remote communities only)
Online formPDF File
Commercial customers
Application for electricity connection PDF File
Application for electricity disconnection PDF File
Report a power meter readOnline form

Small-scale solar forms

Jabiru, Nhulunbuy, Alyangula and remote communities only
Small-scale renewable photovoltaic energy STC assignment form PDF File
Small-scale renewable solar hot water energy application PDF File

Power Networks customer services

Application for installation of standby generatorOnline formPDF File
Permanent removal of service and/or meter(s)Online formPDF File
Request for the installation of insulated covers on overhead wires PDF File
Acceptance of charges for requested services PDF File
Temporary disconnection request for overhead consumer mains PDF File
Claim formOnline formPDF File
Dial before you dig location requestOnline form

Trade waste

Trade waste application form PDF File

Market operator

Standing data request form PDF File
Customer transfer request form PDF File
Historical electricity consumption request form PDF File

Careers

Employment interest registerOnline form