Report a fault or damage

This form allows you to report water leaks, electricity and water theft and damage to Power and Water equipment, poles or property. Information received via this online form is processed during business hours, Monday to Friday, 8am to 4.30pm.

If the situation is life threatening, call 000 or the Power and Water emergency line on 1800 245 090 immediately.

If you are experiencing a 'brown out' or reduced power and your lights are dimmed, but not out, phone us on 1800 245 092.

If you are experiencing discoloured water please read our water quality fact sheet.


(8:00am - 5:00pm)

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