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Tropical Cyclone Lam

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This page will provide you with updates about Power and Water's service restoration in remote communities affected by Tropical Cyclone Lam.

Our Essential Service Operators (ESOs) were on the ground in affected communities before, during and after the cyclone providing support with preparations and immediate response after all clear was given.

Our crews landed in each affected area on Friday within several hours of the all clear and commenced assessments of essential services infrastructure damage.

Considerable work and impressive effort has taken place since Friday morning to restore essential services to each affected community.

As of late Saturday afternoon, water and sewerage services were fully restored to each of the four affected communities.

Priority remains on repairs to the power distribution network and service connections to properties, however we do not conduct electrical repairs or connections to individual premises or homes. This must be carried out by a licensed electrician.

While sewerage services have been restored, some properties are experiencing sanitation issues that need to be rectified by a licensed plumber. Power and Water does not provide these services.

The Department of Health has cancelled the Boil Water Alert for affected communities.

Safety is our priority – while repairs are taking place, please stay clear of Power and Water infrastructure.

Our ESOs are in communities and have been communicating with local people about key messages, particularly around boiling drinking water and safety around powerlines.

For unplanned outage information follow PowerWaterCorp on Twitter or phone our Call Centre on 1800 245 092. In an emergency call 000 or 1800 245 090.

If you are not on Twitter, our feed also appears on this page as well as on the homepage.

For further information on Tropical Cyclone Lam, please regularly check You can also track Tropical Cyclone Lam or follow the Bureau of Meteorology on Twitter.

For planned outages go to Planned Works.