Enquiries (Billing, new connections, faults and general enquiries)	1800 245 092
Emergencies only	1800 245 090
Dial Before You Dig	1100
Undergrounding Power Project	1800 000 761
International	+61 8 8923 4681

Email

Customer service	customerservice@powerwater.com.au
Undergrounding Power Project	undergrounding.power@powerwater.com.au
Water Services Development	LandDevelopmentNorth@powerwater.com.au
Education resources	helpsavetheplanet@powerwater.com.au
Backflow Prevention	backflowprevention@powerwater.com.au
Water Conservation	savewater@powerwater.com.au

Contact forms

• Customer query, compliments, concerns and complaints
• Report a fault, theft or damage
• Report a faulty streetlight
• Report graffiti

Customer service centres

Darwin	Shop 28, Ground Floor, Mitchell Centre      55 Mitchell Street, Darwin	GPO Box 3596 Darwin NT 0801	Monday to Friday, 9am to 5pm
Palmerston	Shop 21, Palmerston Shopping Centre 10 Temple Terrace, Palmerston	GPO Box 3596 Darwin NT 0801	Monday to Friday, 9am to 5pm
Katherine	Ground Floor, Government Centre 5 First Street, Katherine	GPO Box 1921 Darwin NT 0801	Monday to Friday, 9am to 4pm
Alice Springs	Shop 8, Alice Plaza 36 Todd Mall, Alice Springs	PO Box 1521 Alice Springs NT 0871	Monday to Friday, 9am to 5pm

Water Services Development 

 

Northern Region
Services Development North
Ben Hammond Complex
Illiffe Street, Stuart Park

Southern Region
Services Development South
Sadadeen Valley
Berger Court, Alice Springs

Backflow Prevention
Trade Waste
Services Development South
Sadadeen Valley
Berger Court, Alice Springs