Pensioner and Carer Concession Scheme

Power and Water administers Pensioner and Carer concessions for electricity, water and sewerage services on behalf of the Territory Families.

The Northern Territory Pensioner and Carer Concession Scheme is an initiative of Territory Families. To find out if you are eligible for a concession on your Power and Water account, please contact Territory Families on 1800 777 704 or go to their website at

To register

If you are eligible take your Pensioner and Carer concession card (issued by Territory Families) to your local Power and Water office.

Your future accounts will show the concession.

If the concession is not applied to your account, please contact our Customer Service Office in person or by telephone and quote your Power and Water customer ID or have the appropriate bill available.