Contact us
| General enquiries | 1800 245 092 |
| Billing enquiries | 1800 245 092 |
| New connections | 1800 245 092 |
| Undergrounding Power Project | 1800 000 761 |
| Dial Before You Dig | 1100 |
| Water Services Development | 08 8985 5801 |
| Emergencies | 1800 245 090 |
| International | +61 8 8923 4681 |
| Customer service | customerservice@powerwater.com.au |
| Undergrounding Power Project | undergrounding.power@powerwater.com.au |
| Water Services Development | LandDevelopmentNorth@powerwater.com.au |
| Education resources | helpsavetheplanet@powerwater.com.au |
Contact forms
| Customer query, compliments, concerns and complaints |
| Report a fault, theft or graffiti |
Customer service centres
| Darwin | Palmerston |
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Shop 28, Ground Floor, Mitchell Centre GPO Box 3596 Monday to Friday - 8.00am to 4.30pm |
Shop 21, Palmerston Shopping Centre GPO Box 3596 Monday to Friday - 8.00am to 4.30pm |
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| Katherine | Tennant Creek |
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Ground Floor, Government Centre GPO Box 1921 Monday to Friday - 8.00am to 4.30pm |
Ground Floor, Government Centre PO Box 505 Monday to Friday - 8.00am to 4.30pm |
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| Alice Springs | |
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Shop 8, Alice Plaza PO Box 1521 Monday to Friday - 8.00am to 4.30pm |
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| Undergrounding Power Project | |
| Ben Hammond Complex Iliffe Street, Stuart Park |
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| Water Services Development | |
| Northern Region | Southern Region |
| Services Development North Ben Hammond Complex Illiffe Street, Stuart Park Phone: 08 8985 5801 Fax: 08 8924 5121 |
Services Development South Sadadeen Valley Berger Court, Alice Springs Phone: 08 8951 7312 Fax: 08 8951 7347 |