Contact us

Power and Water Corporation provides water and sewerage services across the Northern Territory and electricity services to three retailing centres (Jabiru, Nhulunbuy and Alyangula). Not-for-profit subsidiary, Indigenous Essential Services Pty Ltd (IES), provides electricity generation and retail services to 72 remote communities.

For electricity billing enquiries outside of these areas please contact your electricity retailer.

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Enquiries
Water and sewerage billing, new connections, faults and general enquiries
Monday to Friday (excluding public holidays)
1800 245 092
Emergencies and faults
(24 hours)
1800 245 090
Interpreter service 13 14 50
Dial Before You Dig 1100
International +61 8 8923 4681

Email

Customer service customerservice@powerwater.com.au
Water Services Development LandDevelopmentNorth@powerwater.com.au
Water conservation savewater@powerwater.com.au 
Backflow prevention backflowprevention@powerwater.com.au
Undergrounding Power Project      undergrounding.power@powerwater.com.au

Contact forms

Customer service centres

Darwin Shop 28, Ground Floor, Mitchell Centre     
55 Mitchell Street, Darwin
GPO Box 3596
Darwin NT 0801
Monday to Friday, 9am to 5pm
(Closed public holidays)
Palmerston Shop 21, Palmerston Shopping Centre
10 Temple Terrace, Palmerston
GPO Box 3596
Darwin NT 0801
Monday to Friday, 9am to 5pm
(Closed public holidays)
Katherine Ground Floor, Government Centre
5 First Street, Katherine
GPO Box 1921
Darwin NT 0801
Monday to Friday, 9am to 4pm
(Closed public holidays)
Alice SpringsShop 8, Alice Plaza
36 Todd Mall, Alice Springs
PO Box 1521
Alice Springs NT 0871
Monday to Friday, 9am to 5pm
(Closed public holidays)

Water Services Development

Northern Region
Services Development North
Ben Hammond Complex
Iliffe Street, Stuart Park

Southern Region
Services Development South
Sadadeen Valley
Berger Court, Alice Springs

Backflow Prevention
Trade Waste
Services Development South
Sadadeen Valley
Berger Court, Alice Springs