Contact us

Power and Water Corporation provides water and sewerage services across the Northern Territory and electricity services to three retailing centres. Not-for-profit subsidiary, Indigenous Essential Services Pty Ltd (IES), provides electricity generation and retail services to 72 remote communities.

For electricity billing enquiries outside of these areas please contact Jacana Energy on 1800 448 894 or email customerservice@jacanaenergy.com.au.

Enquiries
Water and sewerage billing, new connections, faults and general enquiries
Monday to Friday (excluding public holidays)
1800 245 092
Emergencies and faults
(24 hours)
1800 245 090
Dial Before You Dig1100
International+61 8 8923 4681

Email

Customer servicecustomerservice@powerwater.com.au
Undergrounding Power Project     undergrounding.power@powerwater.com.au
Water Services DevelopmentLandDevelopmentNorth@powerwater.com.au
Education resourceshelpsavetheplanet@powerwater.com.au
Backflow Preventionbackflowprevention@powerwater.com.au
Water Conservationsavewater@powerwater.com.au 

Contact forms

Customer service centres

DarwinShop 28, Ground Floor, Mitchell Centre     
55 Mitchell Street, Darwin
GPO Box 3596
Darwin NT 0801
Monday to Friday, 9am to 5pm
(Closed public holidays)
PalmerstonShop 21, Palmerston Shopping Centre
10 Temple Terrace, Palmerston
GPO Box 3596
Darwin NT 0801
Monday to Friday, 9am to 5pm
(Closed public holidays)
KatherineGround Floor, Government Centre
5 First Street, Katherine
GPO Box 1921
Darwin NT 0801
Monday to Friday, 9am to 4pm
(Closed public holidays)
Alice SpringsShop 8, Alice Plaza
36 Todd Mall, Alice Springs
PO Box 1521
Alice Springs NT 0871
Monday to Friday, 9am to 5pm
(Closed public holidays)

Water Services Development 

 

Northern Region
Services Development North
Ben Hammond Complex
Iliffe Street, Stuart Park

Southern Region
Services Development South
Sadadeen Valley
Berger Court, Alice Springs

Backflow Prevention
Trade Waste
Services Development South
Sadadeen Valley
Berger Court, Alice Springs

Jacana Energy 

Power and Water Corporation provides water and sewerage services across the Northern Territory and electricity services to three retailing centres. Not-for-profit subsidiary, Indigenous Essential Services Pty Ltd (IES), provides electricity generation and retail services to 72 remote communities.

Outside of these areas, Jacana Energy, provides electricity retail services for both residential and commercial customers.

Web:  jacanaenergy.com.au
Phone:  1800 448 894
Email:  customerservice@jacanaenergy.com.au
Postal:  GPO Box 1785, Darwin NT 0801

Territory Generation 

Territory Generation produces more than 2000GWh of electricity a year using gas, diesel and solar technologies to power Territory towns.

Web:  territorygeneration.com.au
Phone:  08 8936 4609
Email:  generationfinance@territorygeneration.com.au
Postal:  PO Box 1721, Berrimah NT 0828